My family stayed at the Osprey during the Christmas break. While many people were nice there were things going on at the hotel that I find unacceptable. First of all we had to wait over a hour for our lunch food to come out. During that time we could hear some cook screaming and yelling about the people in the restaurant. This carried over to the lobby area in front of everyone to see. He kept screaming and cursing that he quits. I had watch all of this while I wait for my food. To my surprise this individual was still there the next day. Very poor management to allow an employee to act any way he wants in front of paying customers. This is not the type of experience that someone should have to go through during the holidays especially at a Rock Resorts.

Wow!!!... is how I'll begin. This resort is amazing in every way. Beautiful, friendly, & the PERFECT location with modern, clean, super-cool rooms. Did I mention clean??? I know this is what everyone expects with this level of resort...but how many times are you actually impressed with every detail? They really think of everything. The shower is like a spa, and the beds are the most comfortable, ever. The tea assortment & bottled water was also a nice touch. And, the staff is very professional and friendly!

A special "thanks" to Devin (sp)? who went out of his way to get our skis from our car when he heard we had left them behind. We didn't even ask for his help.

The fact that you can walk right out the door and onto lift is just an added bonus. There is nothing I would change about Osprey....except that I wish I could visit more often.

Thank you for an amazing trip. This is the BEST place to stay in Beaver Creek!!!

My husband and I stayed here with our 12 year old son and the experience was perfect in every way. The service was personal and professional. Our room was just what we needed with a pullout couch that comfortably slept our son. The in-room fireplace was a cozy surprise that added heat without taking up space. The lift is steps from the hotel door and the ski valet made skiing super simple. The location is perfect, just steps from the village but enough privacy to be away from the hustle and bustle. Finally, the food in the restaurant was the best we had anywhere in Beaver Creek or Vail. The restaurant is small, so make reservations but the food and service are superb. We will definitely return.

Our second time to stay at this hotel. Very convenient to slopes and village. The room is nice and comfortable. Staff is great. The housekeeping didn't refill sweeteners, etc, but did refill the coffee packages. The night time turn down didn't do a great job, but the day time service cleaned better. The ski equipment was stored , but the guys were more accommodating last year to help us return our equipment to BC sports. You can arranged people to come to hotel to fit you from BC sports, and I didn't know that. Ask for fitting service at the hotel prior to arrival. We can hear the neighbors in the next room very clearly, so bring some earplugs for sleeping. I wouldn't recommend this hotel for children. Lobby is not very big and not well appointed for children. However, overall a great hotel and we sill stay again.