We stayed at the Pines Lodge for a spur of the moment ski trip to Colorado. Unfortunately spur of the moment means take what you can get for lodging. This hotel was really out of our price range but we decided to splurge and go for 4 nite stay. I was expecting to be wowed for the approx. $400 a nite cost but sadly I really wasn't. During my stay little things kept eroding away at my desire to absolutely love this place. Here's the good first and lastly ,the not so great:
-The staff was super friendly, always willing to help out with directions, ideas of things to do, etc
-The room wasn't that large but had lovely bedding, thick robes for both of us, and great towels.
-We loved the Starbucks coffee stand that was set up each morning in our hallway. However I wouldn't want to be the residents of the rooms by that area. It was noisy and each morning different group of kids, sent by their parents, would commander the entire thing. I am a major kid lover but these entitled little rich kids were beyond annoying! They also took over the pool and hot tub so we actually went back to our room several times after trying to take a dip. Never got in either, the first during all the years of ski vacations I've taken.
-The onsite restaurant was absolutely fabulous for dinner. It gets very crowded so don't forget to make reservations. It's a "don't miss".
-The breakfast buffet was very tasty and varied but $30 for hotel guests, really? The first day I loved it but by day 5 I was so over it. The offerings were wonderful but they don't change from day to day. I also think for that price a cup of cappucino would be included. No, alas, you must pay if you'd like one. We would definitely have tried somewhere else to eat but you're a captive audience at this hotel. There is NO where else to go unless you get your car out of valet. (All c ars are valeted, no self parking,) There's nothing within walking distance.
-No paper delivery, another thing you'd come to expect at a hotel of this caliber.
-We found the walls to be thin and could hear the family next door. We knew when they got up and when they went to bed.
-The ski valet was non-existent when we were there in peak season. No one ever helped with our skis and I actually slipped on the icy stairs going down to the locker area, with my skis. Also as for being ski in/ski out good luck with that one. We did it but it's a hike, lots of poling. Trying to find the trail to get back at night was beyond frustrating. It took us 2 days to find it!
-The food from room service at night was abyssmal. We had some chicken dish that we couldn't even begin to saw thru!
Overall a nice hotel but I hated the feeling of being held captive the whole time. I love to put on all the winter weather gear at night and go for long walks thru the town or village, stopping in at litte cafes or shops. There's none of that here. I found the whole "purpose built" atmosphere of Beaver Creek to be a major snooze. Sadly I don't ever see myself going back.