My husband and I just returned from a great trip to Beaver Creek, and the Park Hyatt exceeded my expectations in every way. We are in our early 30's, don't have kids and were looking for somewhat of a romantic ski getaway. We stayed at the Park Hyatt from Jan. 16-20 (which was MLK weekend). We received a discounted AAA rate by booking directly through the hotel, which also included complimentary breakfast each morning. I thought the rate was a great value for the high season, and equivalent to (or actually less than) many other Beaver Creek properties that were not as conveniently located.
Reading some of the other reviews, I had some concerns about picking this hotel. I expected the rooms to be blah, service to be bad, and the hotel to be overrun by kids. Not that I mind kids...I would actually expect to see them at any ski resort...but the prior reviews conjured up images of unsupervised kids running up and down the halls screaming at all hours of the night, doing cannon-balls in the hot tubs, etc. None of my prior concerns turned out to be an issue...in fact, we found the hotel to be the complete opposite. Our room was great, the people working at the hotel couldn't have been friendlier, and the kids at the hotel were remarkably well-behaved. And if you're worried about finding a private hot tub, there are six of them so the odds are pretty good. One is even marked "adults only". We used the hot tubs every night and always had one to ourselves.
When we arrived at the front desk, we were informed that we were being upgraded to a suite on the first floor. This came a quite a surprise, especially given the fact that we were only paying the discounted AAA rate and I expected the hotel to be fairly booked up as a result of the holiday weekend. The suite was fantastic (room 1059). It had obviously been part of the recent remodel and everything in the room looked brand new. The suite was huge, with a large-living area, two flat screen TVs, large bathroom with double sinks, large shower stall and separate jacuzzi tub and kitchenette with microwave, mini-fridge, sink and dishes. The only thing the room didn't have was a fireplace, but we couldn't complain. It was so great in every other way. It also had floor-to-ceiling windows that looked out on the skating rink below. And it's location within the hotel was great - just steps to the lobby, but down a private hallway behind two double-doors so very quiet. The only problem some folks might have is that the skating rink outside has disco skate nights a couple nights a week and you can definitely hear the music in the room. But I didn't mind because I like disco music and it only goes from 6-8 p.m. anyway.
We found the service at the hotel to be great. Everyone there was very friendly and helpful - from the front desk, to the restaurant, to the ski valet. The folks at the front desk spent a lot of time talking to us the first night and helping us navigate the village. The waitstaff in the restaurant was not only very attentive, but also came by to ask if we had questions about the mountain, etc. And, as others have said, the ski valet guys are really great. We rented our equipment from Gorsuch rentals, which is right downstairs from the hotel, and they coordinate directly with the ski valet so that you don't need to carry your skis to and from the rental place.
We did the breakfast buffet each morning because it was included with our rate. The buffet had a good variety of things, but it is a bit overpriced in my opinion ($30 per person) so we probably would not have eaten there if it wasn't included in the rate. Then again, we're not big breakfast eaters - perhaps if I ate more than a bowl of cereal and some fruit from the buffet, I'd feel like I was getting my money's worth. As an alternative to the buffet, the hotel also has a cafe that sells cereal, muffins, fruit, etc. - it's also expensive, but at least you're paying a la carte.
I mention location last only because everyone else has covered it. The location truly cannot be beat - just walk out the door and the lift is right there. Also, the hotel is sort of the hub of the ski scene in Beaver Creek - everyone hangs out there in between and after skiing. There is a lot of seating outdoors - we had some unseasonably warm weather while we were there so lots of people took advantage of the outdoor seating. The lobby is also a great place to hang out and keep warm by the fire while watching skiers come down the slopes through the floor-to-ceiling windows.
I also used the spa at the hotel and found it to be very nice. I had a great massage there...one of the best ever (and I'm a bit of a spa junkie). They also have a series of pools there that you can use (each is infused with a different flower/mineral) - it sounded cool, but I didn't do it because I hadn't brought my bathing suit with me. I did use the steam room though, which was very nice (it's infused with juniper, which is supposed to relieve sore muscles).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.