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“Don't Visit In October!” 2 of 5 stars
Review of Park Hyatt Beaver Creek Resort and Spa

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Park Hyatt Beaver Creek Resort and Spa
4.0 of 5 Resort   |   136 East Thomas Place, Avon, Beaver Creek, CO 81620   |  
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Ski & Stay 3rd Night Free
Ranked #4 of 21 hotels in Beaver Creek
GreenLeadersBronze level
Colorado Springs, Colorado
1 review
1 helpful vote 1 helpful vote
“Don't Visit In October!”
2 of 5 stars Reviewed October 15, 2012

I work a company that spends millions a year on hotel rooms. I am also a Platinum Hyatt member. This and the fact that we were visiting this hotel at one of the slowest times of the year when there were very few amenities available and very few things to do made us wonder why we were offered only a minimum upgrade and then solicited to pay for any further upgrade. We found mold in our shower, and our elderly parents had great difficultly with the long walk from the elevator to their handicap room (furthest room from the elevator---ridiculous!). We felt "nickel and dimed" in that we had to pay for business center use and then it closed at 4:00 pm! Not to mention the fact that in room movies were priced at $18.00! Also, the basic internet was so slow that it was practically useless. The only things keeping us from rating this hotel with a 0 was that the staff was good and the hotel restaurant was excellent once the Rotor Rooter truck left and the sewer smell was gone.

Room Tip: Corner rooms have extra window but no balcony, slope-side has better views, the higher floor the bet...
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  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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459 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
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English first
Denver
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 30, 2012

In the week leading up to our anniversary weekend, we moved our reservations from the Viceroy in Snow Mass to the Park Hyatt b/c our work schedules no longer made a 4 hour trip to the Aspen area feasible. My husband had just stayed here the week before for a business event and had enjoyed his stay, so we booked a King room. Our initial check-in experinece took our breath away (and not in a good way) - so much so that we stepped away from the desk to see if we could change our reservations to another hotel at the last minute (not solely b/c they didn't have the King we reserved, but b/c of how shockingly rude the initial check-in receptionist was). My husband went back to the desk (when the first receptionist stepped away) to seek resolution from a 2nd more helpful receptionist. At that point, one of the the hotel managers (Ryan I believe) happened to overhear our dilemma and stepped in to solve the problem. Remarkably, he remembered my husband from the week prior, and had us in our room within minutes! We couldn't have been more relieved as it was 7.30pm at night and we just wanted to start our weekend (our first non business related trip without our son in tow).

We had a lovely dinner on their patio (heat lamps and fire pits and lots of great energy from guests). We lingered for hours in the beautiful fall evening huddled around their fire pit (they had 2 from which to choose from). We had breakfast each morning on the patio slopeslide, overlooking the fall foliage. We spent a good amount of time on their slopeside patios watching families play ping pong or the bean bag toss or hike up the mountain paths.

Their onsite spa was lovely (and huge). Their massage protocals used an innovative combination of warm towels and heated pillows.

Ryan shined again, helping my husband secure a snack to tide him over between a round of golf at the Beaver Creek course and a late anniversary dinner.

All in all, we enjoyed our stay. Ryan's attentitiveness and customer service skills were noteworthy and appreciated. Our anniversary weekend was memorable (and relaxing) - and he played a big role in that. Thanks.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 28, 2012

You will Love the Park Hyatt, This resort sits at the base of the ski slope, so you have mountain views or you can have views of the year round ice skating rink which is a blast for the entire family, So take your skates with you, Or you can rent a pair. this resort has it all a huge pool, many hot tubs, Out door games, and an area for children to play, when youu finish with all the activites you can sit around the fire pit and enjoy hand made marshmallows on your smoores..
Our relax with a glass of wine on the veranda in one of the elegant sitting areas. we have stayed in many of the resorts at Beaver Creek over the years and the Park Hyatt is our favorite, the people are wonderful and the rooms are beautiful, we love to go up for October Fest enjoy the colors in the mountains and have a great time in Vail. I am a forth generation Colorado native I can tell you this with out a doubt is one of the best values you will find. You cant Ever go wrong in Beaver Creek all of the resorts at really nice, But the Park Hyatt has everything you come to expect from a Resort Spa in the Vail area. The work out area and Spa are state of the art as well. Have a Blast and enjoy Colorado at its Best !

Room Tip: You have to go to the Blue Moose Pizza place in the village OH so good. and Its the best value in th...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Naples, Florida, United States
Top Contributor
80 reviews 80 reviews
18 hotel reviews
Reviews in 31 cities Reviews in 31 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 26, 2012

Seems that my assistant had not done the greatest job in booking the right room and package for us, but the rooms manager Marc helped me immediately get something a little more appropriate for my wife's birthday, including a spa package. Our room included a fireplace and a beautiful view of the mountains with all the aspen trees lit up in that beautiful yellow this time of year. What a wonderful time we had relaxing and i even joined her for a massage and it was outstanding.

Room Tip: we had a fireplace suite, and it was worth it. Marc suggested i call the hotel next time in advance...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arvada, Colorado
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 24, 2012

We went to Beaver Creek to celebrate our 5 year wedding aniversary. We've wanted to go for a long time because we heard it was a wonderful place. To start, they were kind enough to upgrade for free to a slope side view. Our first evening, we came into a strawberry and champagne surprise that we thought was a very thoughtful touch.
The lobby / bartender (Shanna) was more than helpful and went above and beyond answering our questions about the area and hotel. The gym was amazing and the view was spectacular. Plenty of equipment.
The breakfast menu in the hotel restaurant was great. The buffet looked great but way more food that we could eat for the price. Plan on paying an additional $45 for hotel fees and parking. All in all a great place to stay.

Room Tip: Slope side 3rd floor or higher are the best.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Southcentral Florida
Top Contributor
94 reviews 94 reviews
19 hotel reviews
Reviews in 49 cities Reviews in 49 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 23, 2012

We want to travel all over the United States now that we are more or less retired. But we returned to Beaver Creek after a fabulous vacation last year around the same time! We are Floridians by choice because we do not like snow, so coming here during the off season gave us a GREAT rate and this time, we would hit it during peak season of the aspens changing colors. We used TravelZoo.com for the bargain rate!
Every day, we took an adventure not just in Beaver Creek but went to Aspen to see the leaves (and thanks to Trip Advisor, visited the Maroon Bells which was fabulous), drove to Steamboat Springs (we did not get such great tips for this trip), and took a hike to Mount Whitney, which was about an hour or so drive away and well worth it.
We came to hike and relax and this hotel gave us what we needed: lots of great hiking opportunities, a fabulous heated swimming pool and wonderful jacuzzi's - 5 to be exact...so you never had to share if you didn't want to.
The only reason we did not give this a 5 is that in a 5-star resort, you assume your hotel room will also have a few basics for guests who stay more than one night. We did not have a coffee maker or microwave. We really like to make our own breakfast so we had to improvise. We did have a small refridgerator, but no freezer.
They also have very limited TV channels, encouraging you to just "buy" movies. We just refuse to buy that type of entertainment! We feel it is too high priced when you can use the Redbox and only pay $1 as that is about all we feel a movie is worth! That is just us.
We had selected a room that would view the courtyard. It was not ready when we arrived but they said they had another great room with a better view. We were ready to get settled in so we took it. The walk to the room was very long as this is a huge hotel. I do have to watch how far I walk on manmade surfaces - it bothers my knees. So I learned to now ask, how far will the room be from the elevator?

Room Tip: The only reason we gave our room an average score was we missed a coffee maker and microwave! Other...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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NC
Contributor
20 reviews 20 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 20, 2012

My daughter and I bought a day-pass for this wonderful Aqua Sanitas water sanctuary and outdoor pool.
The staff was very nice, the decor lovely and the water pools so relaxing! For a great place to unwind, relax and rejuvenate - this is the place to go.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Beaver Creek Resort and Spa

Address: 136 East Thomas Place, Avon, Beaver Creek, CO 81620
Phone Number:
Location: United States > Colorado > Beaver Creek
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Beaver Creek
#2 Spa Hotel in Beaver Creek
#2 Business Hotel in Beaver Creek
#2 Ski-In / Ski-Out Hotel in Beaver Creek
#3 Luxury Hotel in Beaver Creek
#4 Romantic Hotel in Beaver Creek
#7 Family Hotel in Beaver Creek
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Park Hyatt Beaver Creek Resort and Spa 4*
Official Description (provided by the hotel):
No matter the season, enjoy the newly renovated ski-in/ski-out Park Hyatt Beaver Creek Resort and Spa located in the heart of Beaver Creek village. ... more   less 
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Also Known As:
Park Hyatt Beaver Creek Hotel Beaver Creek
Hyatt Beaver Creek
Beaver Creek Hyatt
Hyatt Avon

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