We stayed at the Ritz Bachelor Gulch over the 4th of July weekend. Aside from a few very minor complaints, we loved this place and will return as soon as we can.
The property: Gorgeous. The resort is located in an isolated area just west of Beaver Creek. The resort is remarkably quiet given its geographic seclusion. The resort is architecturally magnificent from its grand log cabin exterior to the rustic fixtures and lodge décor. The entrance lobby is fairly small and unimpressive. The great room, however, with its soaring windows and splendid views makes up for the lobby's shortfall. The back patio was a nice little area where one can lounge, eat or drink while taking in the scenery. The ski-lift in the back of the property was not operating during the summer. You have to go Beaver Creek Village to take a ski-lift up the mountain. Shuttles run, on demand, to and from Beaver Creek, a nice amenity which we did not use because of our rental car. The resort's elevators seemed to take forever during peak times (e.g., pre-dinner rush).
The Location: As mentioned above, the Ritz is rather secluded, tucked up into the mountain side. Despite its secluded location, the Ritz is only a 5 or 10 minute drive to Avon, where you can pick up everything from sporting goods to groceries, and about 45 minutes to Vail.
The Pool: Fairly unremarkable. It was rather small given the size of the resort. This is to be expected given that lounging at a pool is not most people's priority when they are in Colorado. Nevertheless, from what we could see the pool was quite crowded. Despite the small pool, there are three large hot tubs in the pool area. Right outside the pool is a large fire pit for night-time fires.
The Spa: The facilities were top-notch. Hanging out in the co-ed Grotto is a must do. The treatment rooms were fine and the locker rooms were classy and full of various pampering amenities. The couples' massage treatments we received were good, but not great which was disappointing given all the hype surrounding the spa. We would recommend that you ask for a treatment room during the summer that is not adjacent to the kids' playground outside. During our treatment, we could hear people outside in this playground area. The fitness center was nice with 5 treadmills and a few ellipticals, each with its own TV and DVD player.
The restaurants: We ate at the Buffalo Bar which was good but not great. We also ate at the deli. Convenient, but average food at best. We ate at Remington's for breakfast which was probably the best meal we had at the property. This leads us to a complaint. We thought the prices were exorbitant even for a Ritz or Four Seasons. Yes, we have come to expect nice Ritz and Four Seasons properties to have steep food and drink prices. But the steep prices for food are easier to swallow at secluded resorts like the Four Seasons Exuma or Costa Rica where there are few, if any, alternatives or where ingredients are expensive to purchase or transport. But from the Ritz there are plenty of other restaurants to sample from that are 10 minutes away which do not charge nearly the exorbitant prices of the Ritz. You want a turkey sandwich from the Ritz Deli? $12.00. You want a small serving of chicken salad? $10.00. You want a burger from the Buffalo Bar? $18.00. You want a 12 oz bottled water? $3.75. Glass of house champagne? $17.00. We went to the store (5 min drive) and got our own bottled water, beer and wine and drank it up happily . . . knowing that a six pack of beer cost us nearly the same as one beer from the Buffalo Bar.
The Rooms: We asked for a room with a balcony and got a room with a balcony and a fireplace overlooking the valley (Rooms 210-215 had balconies; Rooms 110-115, we believe, had patios). Our room had an amazing view. There were occasional cars and trucks that passed by, but we preferred this to the rooms on the mountain side which also had a great view but would be subject to noise from the pool, fire pit, and patio. The rooms were log cabin cozy, but not too dark. They were tastefully appointed , including a leather chair/ottoman and artwork. The separate shower and tub is always a nice convenience , but there was only a single vanity. The beds were uber-comfortable with Frette linens. We even found a humidifier in one of the closets.
The Service: Overall excellent. The service we received at the Buffalo Bar was good. The service at Remington's was better. We found that the front desk staff, the valets, spa staff, the bellhops, and the concierges were remarkably friendly and helpful. Some concierges were better than others, but for the most part, they were extremely knowledgeable. Overall, we thought the service was remarkably good. We were there when the resort was fairly crowded, but we did not feel that it affected the level of service.
Bachelor the Dog: Don't be fooled. Taking Bachelor for a walk is not like taking any other dog for a walk. Bachelor is lazy and spoiled. Bachelor only moves from smell of food to smell of food. We were initially excited about getting out on some of the trails with Bachelor. We did not make it past the back patio. Bachelor simply does not want to go on walks that take him away from his chance of getting a free handout from undisciplined guests. Take our advice: pet Bachelor when you see him moping around the property, but don't waste your time trying to take him on a walk. It should be noted that this hotel is dog-friendly. And we saw (and occasionally heard) plenty of dogs , but since we're "dog people" we enjoyed it.
Overall: We loved this property. We had a chance to tour the common areas of the Park Hyatt in Beaver Creek. Although nice, it seemed a little outdated and simply did not compare to the Ritz property. The Ritz could tweak a few things but otherwise this is an extraordinary property that you should visit when you are visiting the area.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.