We arrived bleary eyed late at night in a snow storm after a full day of travel with children. Elizabeth at the front desk went completely beyond what is expected. She was INCREDIBLY helpful. Directed my husband where to buy milk, etc and called ahead to ensure the store had what we wanted and to locate a parking spot for him. When we entered the room- the day of travel was worth it. The condo was comfortable and luxurious. Plenty of room for our family. So easy to ski out in the morning- having stayed at other resorts I never experienced the ease of this ski out. Literally the lift is at the back door. Beautiful! And Elizabeth mapped out for us the ski-in route. No problem- follow the trail through the woods back to the condo. This place is a gem- definitely a small boutique feel. We will return!