With the exception of Jan, the female half of the proprietorship who was on occasion, capriciously rude and unwelcoming, the staff at WTR was really quite wonderful, providing me with an experience of a liftetime. It is because of her unwarranted hostility that I cannot in good conscience give the totality of the experience the 5 Stars I would, otherwise, have rated it. The title of my review is no exaggeration. Any problem, any "need" I experienced, I could ask any of the excellent and attentive staff to fulfill - whether it was their "job" or not. Inadvertently locked out of my cabin, I saw one of the cooks (Taylor) walking in the distance, called to him that I was locked out and he detoured to the office and retrieved a key. He did not grumble, he did not smirk (it was the 2nd time he'd unlocked the door for me), and when I smiled and said "thanks," he said "no problem" with an even bigger smile. When I asked Lance(?), the owners' son, to plot a course for me to drive back home, he delegated it to Eric, a wrangler. Later, Lance saw me and asked if Eric had plotted a satisfactory course. I was impressed by his diligence. I was as impressed by Eric for when I came for my computer printout, he had not only plotted a course to the hotel I planned to 'overnight' at in Nebraska, but went a step further and plotted a second course from Nebraska to my doorstep. Again, all done with a smile.
Then there was Stacy, a wonderfully friendly and competent young woman who shared with me an intimate life story. As well as Jackie, an all-around employee who regaled me with archeological stories of the area as well as - and often - with her own life story (I "love" life stories!). And, of course, there was our wrangler, Nate, who was taking a break from real-life cowboying. Under his tutelege, I felt like a real-life cowboy "apprentice" his instructions on riding and driving cattle was so expert.... not to mention he was really good at dancing the "two-step", even if he danced 'pigeon-toed.' I also learned much from Eric about the agonies and glory of riding the rodeo circuit, plus the fact that his mother wants him to quit the circuit and settle down and give her some grandchildren ...lol.
Last, but not least, the Chuck Wagon cook was the absolute best! Never have I tasted ribs so perfectly seasoned or cooked so tender (my mouth waters thinking about it). And his desserts - oh my goodness!
So other than the jarring unpleasantness of Jan and her attitude (fortunately I did not see her often), I thoroughly enjoyed my experience. Did I mention I had written an email to a friend telling her exactly what I was looking for - riding horses during the day and sitting in a rocking chair on my cabin porch gazing at the stars at night - and that it was EXACTLY like that? Only with really quite wonderful people, of all ages attending to my every 'want', thrown into the mix? I would recommend WTR to anyone.... with the caveat to keep away from Jan. SMH
- Official Description (provided by the hotel):
- Ride, Relax, Recharge! Experience the freedom of the West at our stunning, secluded, family-operated dude ranch. Wilderness Trails is nestled in a true mountain valley surrounded by wilderness. All-inclusive 3-6 day packages include exceptional dining, cozy cabins, tailored horseback riding and cattle work, youth programs, water skiing, fishing, excursions, and evening entertainment. Serving western hospitality and lasting memories since 1970, join WTR for the best week of your year! ... more less
- Also Known As:
- Wilderness Trails Ranch Hotel Durango