This has been our "go to" restaurant since we moved to the area two months ago. Since that time we have had a lot of excellent service, and a few visits with really perplexingly bad service! One time our server came to see how our meals were and my husband and daughter were almost finished but I had not even received my meal! I was forgotten and as she stood at our table and asked if everything was good, she didn't even notice! When my husband said, "well, my wife would like her meal..." she said, "oh.." and scooted off. NOT the best manners or service from that lady! (I got it to go). Oddly we had her before and she was good--so clearly a bad day all around for the place. We also had one visit where my husband's fries were undercooked and at the same visit they forgot the cheese on his cheeseburger.
We know they had some issues with staffing, etc. We hope they iron out the kinks! Our past two visits were great. They have some of the best spinach/artichoke dip we've had anywhere--and we have been all over! Their wings are traditional and tasty! The burgers vary from good to amazing...depends on the cook?? Meat??
One of their best assets and I pray they don't change it--is they have FRESH mixed green salads--SO RARE IN THE MOUNTAINS!!! Even better was their homemade dressings but we noticed they changed their ranch on our last visit and it went form amazing to bleh. :( My husband knows the restaurant industry and said clearly they are trying to figure out how to best make use of whatever manpower they have, and making homemade dressings may have had to go out the window. I can always hope they get back to it.) They changed their fries to seasoned fries--easier to cook and get to proper doneness?? I don't know but they were good.
Hang in there Rustic-- we love eating here!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.