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“Nice and clean but a little disappointed.” 4 of 5 stars
Review of Hampton Inn & Suites Yuba City

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Hampton Inn & Suites Yuba City
2.5 of 5 Hotel   |   1375 Sunsweet Blvd, Yuba City, CA 95991   |  
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Ranked #1 of 9 Hotels in Yuba City
Certificate of Excellence 2014
Senior Contributor
48 reviews 48 reviews
34 hotel reviews
Reviews in 33 cities Reviews in 33 cities
40 helpful votes 40 helpful votes
“Nice and clean but a little disappointed.”
4 of 5 stars Reviewed February 18, 2013 via mobile

We usually stay at Hampton Inns as my husband is a Diamond here. Front desk was very nice. We showed up right before 3 pm after riding our Harleys all day. We had booked a Suite as we might be having our granddaughter for the night with us. The front desk lady called the head of housekeeping and man were we met very rudely. Older lady with almost shoulder length blondish hair and glasses came to the front desk and told us very rudely that it wasn't ready and was in absolutely no hurry whatsoever to check and see how long. We were really surprised at her attitude, with being Diamond , you'd think you'd be met more nicely. We just booked a 2 Queen room instead. Geez, you'd think we would have asked for a million dollars from that lady. Later after we showered and left to meet family, she was in the hallway with a housekeeper, the housekeeper was very very sweet, but that same lady was not. Bad day maybe? Must not like her job. Anyways. A little disappointed in. It having a Suite. Other than that, very clean and nice!!!!!

Stayed February 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germaine G, General Manager at Hampton Inn & Suites Yuba City, responded to this review, April 9, 2013
Thank you for taking the time to convey your comments regarding your recent experience with the Yuba City Hampton Inn & Suites. Your willingness to share your thoughts with us is genuinely appreciated.

We rely on you, to let us know how we are doing and how we can better meet your needs. We would like to express our sincerest apologies regarding your recent visit to our hotel. This is not representative of the way we treat our Guests. Your comments have been reviewed by the hotel’s management and appropriate action has been taken to ensure a situation of this nature will not be repeated in the future.

Again, please accept our sincere apologies. We hope you will continue to use Hilton hotels as your lodging of choice, and look forward to welcoming you back in an effort to provide you the level of service you expect from Hampton Inn & Suites.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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182 reviews from our community

Traveler rating
    127
    40
    11
    2
    2
See reviews for
63
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Great Falls, Montana
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 14, 2013

We were in Yuba City for a family wedding, and most of the out of town guests stayed at the Hampton. The staff was welcoming, friendly, and very accommodating. Our large group often gathered in the lobby, and the staff made sure that we were respectful of other guests...they did their job well. The rooms were clean and quiet, and the complimentary breakfasts were great. We'd definitely stay here again.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 26, 2013

I would say hands down this is the cleanest and nicest hotel in Yuba City. They have free cookies and coffee - a wonderful breakfast and they run a tight ship. This is not the Four Seasons and this is not New York City - a simple and clean hotel. You can check in without saying "OMG - what am I doing here!".

Stayed December 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorktown, Virginia
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 17 cities Reviews in 17 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 1, 2012

I am a Hampton customer thru-and-thru. So, when I knew I was coming to this area for business, I was happy to see that there was a Hampton Inn & Suites here. I have not been disappointed. The staff is friendly and engaging. I will DEFINITELY stay here again if I am in the area.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle Washington
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 16, 2012

Throughout our entire stay the staff made a point of making us feel welcome. As soon as they found out that we would have to leave before breakfast would be set up they offered to have to go bags ready for us. The rooms were very quiet and comfortable.

Room Tip: The hotel is back off the highway so I don't believe there is a bad room.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 15, 2012

I recently stayed at the Hampton Inn and let me tell you! The best experience I've ever had at a hotel! The staff front desk, housekeeping, and breakfast all had a smile on his/her face to greet us each and every time we entered and exited the hotel. The breakfast was a full hot breakfast that had many many options. I have recommend this hotel to all my family and now co-workers. Cant wait to go back!

p.s. there beds are amazing! Who knew you can buy and brand new one online. I am ordering one very very soon. One of the best nights sleeps I've had in years!

Room Tip: The suites are so much more spacious than the standards. On the plus side my suite was only 5 bucks...
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Browns Valley, California, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 11, 2012

Very nice, clean hotel. Staff is helpful, rooms are excellent. Although adjacent to highway 99, the siting of the property assures that all the rooms are quiet. Walking distance to Chili's restaurant and In N Out, and Mervyns Department Store.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Yuba City

Address: 1375 Sunsweet Blvd, Yuba City, CA 95991
Phone Number:
Location: United States > California > Yuba City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Yuba City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Yuba City 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
a spirit of prosperity, a heart of gold...welcome to the Hampton Inn & Suites Yuba City, CA.Here at the Hampton Inn & Suites Yuba City, CA, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional.Seek your fortune in Yuba City, and feel the lingering excitement from the days when it served the miners of the 1849 California Gold Rush. Today, the Hampton Inn & Suites® Yuba City, CA hotel serves customers with the same spirit that once fueled the prosperous vision of those gold rush 49ers. As part of the Yuba-Sutter region (the "Gateway to the Goldfields") in famous Sutter County, you'll find our Yuba City hotel to be within minutes of a new generation of natural and man-made treasures. Explore original gold-rush era communities and a wealth of historic landmarks in Sutter County; take a hike in the smallest mountain range in the world, the legendary Sutter Buttes; or visit the Bicentennial Living Witness Tree, a Valley Oak that's over 200 years old. Also, the Yuba and Feather rivers offer a picturesque setting for camping, fishing, hunting, and boating. For more modern thrills, our Yuba City hotel offers easy access to the Twin Cities Speedway for sprint car racing or shopping at the Yuba Sutter Mall. Plus, indulge your taste for arts and entertainment at the Sleep Train Amphitheater - the newest and largest amphitheater between San Francisco and Reno.Also, be sure to ask the friendly team at our Yuba City hotel for information on the many fairs and festivals in Yuba City and the neighboring Marysville. ... more   less 
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Also Known As:
Hampton Inn & Suites Yuba City Hotel Yuba City
Hampton Inn And Suites Yuba City
Hampton Inn Yuba City
Yuba City Hampton Inn

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