Had a great time at napa valley grille!! THe food is excellent, Had the kobe beef burger absolutely wonderful burger. Servers were very responsive, they recommended the burger and was so pleased with that. We then proceeded to return for dinner and we pleasantly suprised with the soft shell crabs, had them a few times before at other restaurants and they were absolutely delicious here. The patio at night is quite romantic with the space heaters and blankets they offered. The management stopped by our table and were really friendly and recomended a few great places to go wine tasting. One of the best places to visit, a absolute must if you are near the town. Loved the "Flight of wines" gives you a chance to taste a few wines, instead of commiting to just one. They are also pet friendly we had our dog with us and they brought our dog out water to drink on the wondeful patio. You must go to visit if you are in the area will not be dissapointed at all.

My best friend met me in Yountville at the Napa Valley Grille for lunch on 3/21/08 - we both ordered the King Crab Salad. When our server placed our plates in front of us, we looked at each other and said "they've GOT to be kidding". There was no lettuce, and very small bits of crab - with two small sections of grapefruit. The entire "salad" was a very small "ice cream scoop" size of pre-tossed pieces of small cabbage with very small bits of crab.

When our server removed our plates, we both expressed our disappointment, and he said he had heard the same complaints several times. He said he had asked permission to warn patrons that this salad was very small with no lettuce so as to set expectations - he was told NO, he was not allowed to alert patrons. Neither of us will return to this restaurant; if I had it to do over again, I would have returned the salad un-touched and refused to pay for it.

The service was less than average. Food was good but they can go a long way with some customer service training. Hopefully management reads this and improves the experience for future customers. Take a class from Bistro Jeanty!

I made reservations at Napa Valley Grille several weeks prior to our vacation in Napa. According to the hostess, the only reservation that was available was an early dinner 6:00-6:15. My wife and I are used to having dinner later but we wanted to give this place a try, so we took it.

While we were sitting at our small 2 person table by the door, we couldn't help but notice the amount of empty tables. I'm sure they could have accomodating us on a later reservation.

Both my wife and I servered tables for 6+ years in high school and college, so I am both critical and sympathetic. But I have to say the service was terrible!!! Our server had 2 maybe 3 other tables in her section but she rarely came back to check on us. My water glass sat empty on the corner of the table for the entire meal. The hostess or one of the other servers brought our food out; probably because it was sitting under the heat lamp for too long. Which explains why the pasta was so dry. The server never came out to offer me parmesan cheese or another beverage.

Finally when our server came to our table to check on us, i sent my cold, dry, untouched entree back and ordered something else. Needless to say, my wife was done with her entree and we sat there waiting for mine to come back. I should have just asked them to take my order off the bill and went somewhere else.

While on vacation we also went to Mustards, Rutherford Grille, Bistro Jeanty, Brix, and Martini House...... ALL WERE BETTER.