This is a very nicely done renovation of what was for years a mediocre hotel. The landscaping and room decor and pool design are really nicely done, and it has a great look and atmosphere. The pool service and pool food are great. I Napa Valley this is a great location.
BUT, The room service is a notch below what you should expect at a very expensive hotel that wants to compete at the top tier in Napa Valley.
AND, Similarly the front desk service was lax, not very well informed about local events and attractions, and didnt follow up on this when asked and they promised they would.