I visited this hotel about a year ago for the first time, as a gift for my boyfriends birthday. All of my expectations were exceeded. The hotel was beautiful, clean, and unique. The hotel staff was amazing - Kelly greeted us warmly with a glass of champagne and immediately we felt relaxed and happy. She recommended restaurants and called and got us several reservations over the weekend. Greg showed us to our room and gave a lively and comedic tour, which was great, we really enjoyed it. I sent my good friends visiting from the east coast, and making their first trip to the Napa Valley, to this hotel, and they absolutely fell in love with it like I did. The personal welcome and eagerness to help us have the best possible weekend really made my trip special. Thank you Kelly! I will be back!