We came here as part of a few weeks delayed wedding anniversary and wanted to splurge on what was clearly the highest rated hotel in Napa Valley. I will say up front it did not disappoint. We were greeted with wine and a tour of the hotel and our room, and the room is one of the most spacious and beautiful spaces I have ever seen in a hotel, the zen like ambience makes everything feel even bigger too I think. The bathroom alone is the size of our apartment! The pool is amazing, we spent a lot of time just lounging in the cabana beds and the restaurant was phenomenal (better than the Keller ones we tried nearby), and very affordable given the cost of the room. I also need to go off about the bed. This was the most comfortable bed I have ever slept on, it was the perfect balance of softness and firmness. If I had one possession I could wish into life it would be this bed.
Everything about the place was classy and beautiful and if you want a splurge here, its definitely worth it. The one hesitation I have from giving 4 over 5 stars is not a reflection of any problems with the place, it was just tiny touches, which may seem irrelevant but when you are splurging (and this kind of thing isnt typical for you, like it isnt for us) I think that there should be nothing left. For example, when you come into the room there is probably the most gourmet food basket you have ever seen, but each thing in it is like 8-16$. We have splurged a few times around the world at top end places like this, and typically the additional frills you would see would be something like this phenomenal food basket, but it would be a complimentary gift for the room (even as a one time only per visit, and not replenished every day). Similarly, in Santorini and France, a wonderful breakfast usually comes included in a room like this and is served to you in room, while here there was just coffee (which was good quality for sure) and a few pastries out in the lounge area. We have stayed at a few estate wineries in the northwest and they would bring a breakfast platter to your room every morning with frittata and fresh baked muffins, things like this, so thats the frame of reference I am using, and all of those places were still cheaper than here (although I can respect that real estate in this area is astronomical). So, its not a criticism of the hotel or the grounds, just that these little tiny details shouldnt be noticed when you are dropping in the ballpark of 1500$ (with taxes) for two nights. That being said, I would still fully recommend it to anyone who wants to come and splurge.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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What a detailed and thoughtful review. Thank you. We're delighted you enjoyed your stay and recommend us to others.
You raise an interesting point. One that is a dilemma for us. How much should we "throw in" with our room rate? Luxury hotels that offer free breakfast and lots of in room goodies, build the cost of these amenities into their room rates. We opt to offer the lowest rates we can (although they are still pretty high) for those who shop hotels on the basis of rate alone.
Having said this, we are constantly evaluating our value proposition here. The last thing we want is for guests to leave us thinking they did not get their money's worth.
We take your comments to heart. Comments like yours guided us to first offering complimentary coffee in the morning, then adding muffins and pastries to that.
We hope you'll return soon.
Warm regards from your friends at Bardessono.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.