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Bardessono: Traveler Reviews

4.5 of 5
6526 Yount Street, Yountville, CA 94599
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Bardessono
Ranked #1 of 6 hotels in Yountville
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485 reviews from our community

Traveler rating
    428
    38
    14
    4
    1
See reviews for
Families
29
 
Couples
365
 
Solo
4
 
Business
22
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Dallas, Texas
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Extraordinary hotel property with impeccable service”
5 of 5 stars Reviewed January 21, 2013

From the moment we arrived to the last wave goodbye, the staff at Bardessono went out of their way to make us feel welcomed, pampered and valued guests. The property is beautiful and luxurious! We stayed in the Tufa suite with fireplace, courtyard and steam shower. We didn't want to leave! The service was the best of the best! From check-in with wine plus a personal tour..to the superb concierge team's guidance on wine tours and restaurants..to delicious fresh upscale meals!! Thanks Bardessono team for making our time in Yountville so special!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Susan B about Bardessono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this review
January 24, 2013
Dear Susan B.

What a nice review. Thank you so much; and thank you for staying with us. It's nice to see our passion for service so positively recognized.

Please return......soon and often.

Warm regards from your friends at Bardessono.

Jim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great experience”
5 of 5 stars Reviewed January 20, 2013 via mobile

Just had a great 3 night experience. The Spa Suite was fantastic, with an oversized bathroom. Warm and friendly staff made the visit very enjoyable. I would recommend Bardessono and would definately stay again. Thanks.

Stayed January 2013, traveled with friends
Was this review helpful? Yes
Ask Sharon R about Bardessono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this review
February 6, 2013
Dear Sharon R.

So glad you enjoyed your stay here. Thank you. And thank you for posting this nice review.

We hope you'll be back soon.

Go Maple Leafs.

Warm regards from your friends at Bardessono.

Jim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“A magical place”
5 of 5 stars Reviewed January 14, 2013

If you can afford this place, it will easily surpass all expectations and blow you away with its value.
All of the staff is amazingly awesome nice and smart.

The entire hotel is LEED certified and it shows.

Upon walking in we were offered a glass of wine and then given of a tour of the grounds. All of the staff was incredible. We were there on our anniversary and the hotel even gave us a complementary bottle of champagne with a beautiful message and chocolates. They even setup the hot tub with candles, flowers and bubble bath!

Truly amazing place.

Room Tip: I only stayed in one room but I'm sure all of them are equally beautiful
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Octavio C about Bardessono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this review
January 26, 2013
Dear Octavio C,

Thanks so much for staying with us and posting this wonderful review. So glad you enjoyed your stay here.

One small point of clarification, we are LEED Platinum certified, as opposed to just certified, bronze, silver, or gold certified. One of only three hotels in the U.S. to be so. We're very proud of the successful execution of our vision - to marry sustainability and luxury in a world class hotel.

We do hope you'll return.....soon and often.

Best wishes from your friends at Bardessono.

JIm
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Seattle, Washington
1 review
“Beauty at Bardessono”
5 of 5 stars Reviewed January 11, 2013

Can a place make you feel more beautiful? Yes it can.

It felt to us that everything at Bardessono was hand-picked: from the artwork, to the wine glasses, the seating, outdoor fire places and fountains, the scents, the sounds, the tastes AND THE STAFF. We felt welcome the moment we walked in and felt like we were the most important people (and dog!) who had ever stopped to stay. We can not wait to go back!!

Room Tip: Upper rooms have great views!!
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Audra B about Bardessono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this review
January 13, 2013
Dear Audra B.

What a wonderful review. Thank you so much. We're delighted you enjoyed your stay here and appreciated the extraordinary attention to detail here and the wonderful staff we have.

Seattle is not to far away, so we hope we'll see you back here one day. Also, our Personal Luxury Resorts & Hotels sibling properties - Hotel 1000, The Sorrento, and Willows Lodge - are all in the Seattle area, and are wonderful with very strong service cultures.

Best wishes from your friends at Bardessono.

Jim
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Los Angeles, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Beautiful Place!”
4 of 5 stars Reviewed January 10, 2013

We stayed here for the first two nights of our honeymoon. Upon arrival, we were offered a glass of wine. When we arrived to the room, there was a bottle of champagne on ice waiting for us!

We had a great couple's massage & soak (90 minutes) in our room. It was very relaxing; however, I have two complaints: (1) There was a miscommunication with respect to gratuity and we ended up double-tipping the therapists. (We tipped in cash in the room but then were automatically charged additional 20% upon check-out.) I had hoped that the therapists would say something once they completed the service, but they did not and, in the end, we tipped 40% (!) When I pointed it out on the bill at check-out, the staff member did not offer to call the spa to confirm that we already tipped. Instead, he just shrugged it off and that was it. I was upset that no one attempted to look into it. (2) No one came to pick up the massage tables after our massage. The massage was at 4:30 pm, afterwards we called the front desk to let them know they could come get the tables. We checked out the next morning and unfortunately could not enjoy the living space of our room for our last night because it was completely taken up by the tables.

The grounds are absolutely beautiful. I recommend stopping by the pool/spa at night to get a great look at the stars. On our first night, we enjoyed the bar area and had a couple glasses of wine & appetizers during the "happy hour." Unfortunately, we did not have a chance to eat at Lucy, the hotel's restaurant.

We would consider staying here again. I really appreciated the concierge's communication prior to our stay. They were very helpful and made themselves available as soon as we booked our reservation.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask KristinL778 about Bardessono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this review
January 17, 2013
Dear KristinL778,

Thank you for staying with us and posting this review.

I'm so sorry about the double tipping situation and the massage tables being left in your room. No excuses. Unacceptable for a hotel of our quality and with our price points.

Please shoot me an email at jim.treadway@bardessono.com and I'll make sure we send you a refund.

We hope you otherwise enjoyed your stay and will return soon and often.

It was our plkeasure to serve you.

Best wishes from your friends at Bardessono.

Jim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bardessono

Also Known As:
Bardessono Hotel
Bardessono Hotel Yountville
Bardessono Yountville, Napa Valley, CA
Address: 6526 Yount Street, Yountville, CA 94599
Phone Number:
Region: United States > California > Napa Valley > Yountville
Amenities:
Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Yountville
#1 Family Hotels in Yountville
#1 Onsen Hotels in Yountville
#1 Luxury Hotels in Yountville
#3 Romantic Hotels in Yountville
Price Range: $$$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Bardessono is a newly defined experience in hospitality that weds “deep green” with luxury, a subtle aesthetic, privacy and graciousness. This 62-room hotel with its 68-seat restaurant and bar, and in-suite spa butler program models hospitality after the enduring expressions of land and family that fostered and sustained the original Bardessono family farmstead. ... more   less 
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