My husband and I, along with our dog, stayed the past 4 nights at the Bardessono for our second visit in 2 years. We again stayed in a Tufa King Suite, but this time we had a more private location (room 101) with our garden being located to the outside of the property as opposed to our last one located within the property--giving our room more privacy and more natural light.

Service was extraordinary again. My husband made a mistake on our room service breakfast order one morning, and I thought the hotel had erred. Within 15 minutes, room service brought a corrected order even though they had not made the mistake! And on our final morning, we called room service but were told the hotel cancelled all room service due to the heavy rains--and were instead offering complimentary breakfast in the restaurant. Very nice touch under difficult circumstances.

Everyone on the staff couldn't have been friendlier--and most knew our names and even that of our dog.

The breakfast menu is a bit limited, but everything was very good. If we were to request anything, it would be that the hotel try to expand their breakfast offerings in the future. On our first visit, we thought the towels were a bit cheap--and these had been replaced on this second visit with much nicer towels. We were pleased to see the hotel trying to improve, even with it being our favorite stay in Yountville now.

We definitely plan to return yet again!

If you love modern architecture and a perfect location, you have to stay at the Bardessono. Besides that, the service was perfect. Nice restaurant, bar and pool if you need to relax after a long day of amazing wine tours. And the room? A dream come true. We will definitely stay here again.

We only stayed here for one night and we thought this was too short. The one thing that really stood out about Bardessono is its service. Even before we arrived, the concierge team personally contacted us to ask if we would like to make any restaurant reservations as well as spa reservations. We were so impressed at the time they put in to do this for us. When we arrived we were given a personal tour of the hotel before going to our room. I thought that was a very nice touch to the service as well.
I also love the nice lexus shuttles they had to take guests around town. They even let you drive one for a few hours!!
Overall, it was an excellent place to stop on Yountville. We will be back!

I am a California, Bay Area Native... and live 90 minutes from wine country. I have stayed in the best of the best of hotels and resorts in Northern California. My girlfriend and I were seeking a romantic weekend with the best service, luxuries, and the most romantic atmosphere possible.

First, let me say that the hotel bill was over $2,000, so needless to say our expectations were parallel. I did not feel that I got what I paid for at this property. I was extremely upset during just the first 60 minutes. I understand the importance of first impressions, as I am an account manager/sales rep.

I spilled white wine on my shirt when we first settled into the room, so I went to change my clothes. I realized that the luggage that was delivered to our room was not ours! Our luggage and valuables must've been in the hands of a stranger nearby. I notified the front desk of the problem and they sent someone over with our luggage. Unfortunately when I was putting on my jeans I realized my belt was missing. When the bell boy picked up the wrong luggage, he also took my belt with him. Now, we had to wait for my belt to be located and returned. After multiple phone calls and visits I was finally able get dressed and explore the town.

The next day, we were beginning to enjoy the features of the room, including the outdoor shower. Luckily, my girlfriend was not outisde. It was me using the outdoor shower, with the maintenance man standing on top of the ladder five feet from me. Are you kidding me?? I don't understand how anyone would even allow this sort of thing to happen. So much for the two thousand dollar romantic getaway. Luckily the local wineries and restaurants kept up their end of the deal.

Jim, I'm sorry for such a lousy review, but I'm just being honest. When I checked out, the front desk asked me how we enjoyed our stay. I told them what had happened and they said they would comp our dinner at the Lucy restaurant. However, being a Lexus owner I had already received a $100 gift certificate for the restaurant. Not much of a comp.

Would I return to this property? Yes... given that the staff had been given lessons communication, privacy, patience, and compensation.