Our stay at the Napa Valley Lodge, although primarily for a business trip, made my husband and I feel like we were on a luxury vacation instead! The friendly, courteous staff listened and anticipated every need. Information was given in a timely manner and suggestions for ideas, places and reservations were on target. The grounds and rooms were impeccable, with the firplace adding just the right touch of cozy ambience to a perfect setting.
The staff at the Lodge were stellar in their commitment to their guests. They went out of their way to accomodate our needs. An example of their help was when we asked what color the newly renovated rooms were painted because we were interested in using that color in our home, a hotel representative came with a color sample and name of the color for us to take home!
Although I do miss the sauna that was there before, the newly designed outdoor area with fountains, serving areas, heated pool and jacuzzi were beautiful as well as a functional exercise room.
We know we will look forward to coming back to Napa next January as long as our stay is at the Napa Valley Lodge.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.