The hotel was clean and the room was decent. The kitchens are not stocked with any supplies, no plates, cups, pans....I was told at check in if I needed something like glasses or plates to come to the front desk and make a request. I requested two items neither were available. The room had a small closet with an ironing board however no iron and no hangers.
The fire alarm went off in the middle of the night (I'm told this was the 2nd time within the week). I understand that false alarms happen, the issue I had was that there was no direction from the hotel staff. Many people were standing in the halls, some needed assistance exiting via the stairs 30 to 40 minutes and we never saw an employee or any announcement . One of the hotel guest went back into the hotel and found one of the fire fighters and was informed that it was an alarm malfunction. After that we began to re-enter their rooms on our own, no direction from the staff.
Again, the room was clean and quiet but there is room for improvement.
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