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“Christmas Holiday with the Grandkids” 5 of 5 stars
Review of Ayres Suites Yorba Linda

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Ayres Suites Yorba Linda
3.0 of 5 Hotel   |   22677 Oakcrest Circle, Yorba Linda, CA 92887-4657   |  
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Ranked #1 of 2 Hotels in Yorba Linda
GreenLeadersGold level
Dallas
1 review
“Christmas Holiday with the Grandkids”
5 of 5 stars Reviewed December 26, 2012

A flight from Dallas to YL. We have stayed at larger and much more expensive places but this hotel is one of the best valueswe have come across in 50 years of travel. It all begins with a excellent GM an staff. Very friendly and great on customer service.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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274 reviews from our community

Traveler rating
    175
    64
    20
    7
    8
See reviews for
86
57
13
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
1 review
5 of 5 stars Reviewed December 25, 2012

My first stay at an Ayres property. Happily, my family and I were quite pleased with the clean and newish rooms, comfortable beds and a very solid (and free) breakfast. But what most impresses me about the Ayres Suites YL is the staff. Each and everyone we interacted with, including housekeeping and the kitchen staff, was friendly and genuine. This reflects quite well on the management and company culture as a whole--in that the employees truly like their jobs and actually enjoy interacting with the customers--a rare phenomenon these days, even in the hospitality business.

Room Tip: upstairs canyon view seems to be the move
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
omaha
1 review
4 of 5 stars Reviewed December 20, 2012

I loved the hotel. clean room, great price, great people. My only knock and the only reason it didn't give it 5 stars was because the shampoo is horrible. I normally use suave, which is the cheapest you can buy. My hair felt greasy by noon with this shampoo. Easy fix, and you should do it soon.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethlehem, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 9, 2012

Have stayed at the Yorba Linda property several times and each time it has been just great. The staff is friendly, room is clean and the breakfast is just awesome. Suzanne at the front desk is just terrific, friendly, warm and welcoming. The location is great, right of the 91 and very convenient to most of the OC and South Bay as well as restaurants and stores.. Wouldn't recommend if you need to be downtown or Hollywood-ish as the traffic up there can be a real bear. Only negative comment is that, while free, the internet service is a bit pokey and could use some attention.

Room Tip: Select a room on a higher room that is canyon facing. Much quieter and the view is better then the f...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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AyresHotels, General Manager at Ayres Suites Yorba Linda, responded to this review, December 21, 2012
Dear AndrewVo11 -

Thank you so much for making our hotel your choice in the Yorba Linda area. We are always thrilled to hear a guest has had an exceptional stay and love having the opportunity to welcome repeat guests! How wonderful to know you find your visits so consistently comfortable and the service impeccable. We greatly appreciate your review and look forward to your next visit.

Warm regards,

Stephanie Rench
General Manager
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Corona, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2012

We have stayed here on numerous occasions, whether it was business or personal purposes. I have to say if your looking for a local hotel to just have a getaway for a night or weekend, this is the place. The beds are heavenly, plus they offer a reception hour during the week with wine, beer and cookies. Plus every guest receives a great full breakfast daily, which is such a bonus. The staff is very pleasant and welcoming, just an overall great hotel!

Room Tip: Upper rooms are best!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Suites Yorba Linda, responded to this review, December 21, 2012
Dear mmtillis -

Thank you so much for your kind words and for your continued patronage. We are always thrilled to welcome you, be it for business or pleasure. I am thrilled you find the beds so comfortable and the staff welcoming. We are always grateful for a guest recommendation and hope to welcome you again very soon.

Sincerely,

Stephanie Rench
General Manager
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San Jose, CA
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 30, 2012

Beautiful from the outside but beware, our room had the stench of musty mold and the jaccuzi tub actually shot out black mold into the water when we attempted to use it. Worst of all the hotel staff's response was "there is noting we can do about that"

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Suites Yorba Linda, responded to this review, December 7, 2012
Dear CREBusinessTraveler -

Thank you so much for taking the time to review our hotel. I am so sorry that your stay with us was anything less than exceptional. We are diligent in making sure our guests experience the cleanest rooms possible and had hoped that our offer to switch guestrooms would resolve the issue, although we can appreciate that some guests might find this disruptive. As the move was declined, we had also hoped that the air purifier utilized during your visit would also assist in dissipating any odor. I apologize if the smell you describe caused any inconvenience and that we were not able to find a suitable solution during your stay. As to the mold described, I am very alarmed by this and was previously unaware of any issue. Please know I am having the maintenance team look into this immediately as this is completely unacceptable. Hopefully these issues have not soured you on our hotel and you will consider us the next time you are in the area.

Sincerely,

Stephanie Rench
General Manager
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connecticut
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 15, 2012

I was happy with the location of the hotel and the style. The lobby is warm and welcoming with a fireplace and a nice area to sit and mingle. They do have a "happy hour" but I never got there in time.
I had never heard of Yorba so I was a bit concerned with how much would be in the area but they are right next to an Olvier Garden and an El Torita. Also the rooms have microwaves and fridges for your leftovers.
The rooms are large and spacious. The downside is the bathroom. The sink is outside the bathroom and the shower is in a jacuzzi. It makes it difficult to get in and out of easily. I'm not really sure that many people would use a hotel jacuzzi so I'm not sure why they have it. The towels are great. Big and soft.
They don't have room service but they offer a huge breakfast buffet for free.
I would stay there again.
Free internet and parking.

Room Tip: There are only 4 floors so for noise I always choose the top floor and the end away from the elevato...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyresHotels, General Manager at Ayres Suites Yorba Linda, responded to this review, December 7, 2012
Dear piggieConnecticut -

We appreciate your candid review of our hotel. While I am pleased the location and decor proved agreeable, I do apologize if the bathroom was not to your liking. Many of our guests greatly appreciate having the sink outside of the bathroom/shower area as it allows one person to shower while the other gets ready in the sink area. The Jacuzzi tubs are also generally well received by our guests and utilized often. We understand that every guest is different, though, and I am sorry if this element of the guestroom caused you any inconvenience. Hopefully you will still visit us again in the future.

Regards,

Stephanie Rench
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ayres Suites Yorba Linda

Address: 22677 Oakcrest Circle, Yorba Linda, CA 92887-4657
Phone Number:
Location: United States > California > Orange County > Yorba Linda
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Yorba Linda
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ayres Suites Yorba Linda 3*
Number of rooms: 112
Official Description (provided by the hotel):
Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious guest rooms at Ayres Suites Yorba Linda are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and Wifi, radio with MP3 connection, microwaves, and hairdryers. And every morning you will start your day right with our complimentary full American breakfast! Ayres Suites Yorba Linda welcomes travelers to all of the exciting business, recreational, and entertainment attractions Yorba Linda has to offer. Visit the Equestrian Center a mere 2.5 miles away or tee off at the nearby Green River Golf Club. The Yorba Linda location is surrounded by the nearby towns of Anaheim, Brea, and Fullerton and will have you discovering a multitude of shops, restaurants, sports entertainment, museums, and world class golfing. A short drive away are the San Bernardino and San Gabriel Mountains for endless outdoor adventures. This location really offers it all! ... more   less 
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Also Known As:
Ayres Suites Yorba Linda Hotel Yorba Linda
Ayres Hotel Yorba Linda

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