This facility is fairly new, attractive, and in good repair. BUT...
The most unfriendly staff I think I've ever seen. I asked for an early check-in and was refused (even though, judging by the parking lot, the property was practically empty). We had to beg for an audience with a server in the buffet to get beverages. Even the player's club staff was unfriendly. Every place I looked there were employees talking among themselves (not doing their jobs or talking to guests).
To be fair, the room was nice, clean, and quiet, all of which are important. Free wi-fi, which is also important. Although I didn't use the pool, it looked spectacular. If they would just get decent staff, this place would have it all.
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- Also Known As:
- Quechan Hotel Winterhaven