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“Nice visit” 4 of 5 stars
Review of Hampton Inn & Suites Windsor - Sonoma Wine Country

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Hampton Inn & Suites Windsor - Sonoma Wine Country
2.5 of 5 Hotel   |   8937 Brooks Road South, Windsor, CA 95492   |  
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Ranked #1 of 3 Hotels in Windsor
GreenLeadersSilver level
San Jose,CA
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Nice visit”
4 of 5 stars Reviewed October 17, 2013

Room was clean and comfy. Front desk friendly. Free Breakfast was OK (eggs a little dry.) A/C fan wouldn't stay on "LOW" and kept switching to auto so it kept turning on & off during the night. Disrupted sleep. Other then that,we enjoyed our stay.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, October 21, 2013
Thanks for your review. Sorry that the AC unit didn't work as it should for you. They are a bit tricky at times as they are energy saving units. Next trip we'd be happy to show you how to set it so that it doesn't bother you at all! We hope you hurry back!
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405 reviews from our community

Traveler rating
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    26
    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Top Contributor
170 reviews 170 reviews
92 hotel reviews
Reviews in 113 cities Reviews in 113 cities
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed October 16, 2013

The Hampton Inn and Suites in Windsor is a very well run property, surrounded by lovely landscaping and trees. It is convenient to nearby shopping centers and grocery stores.

We had an excellent check-in experience. Our suite was large, modern, clean, with a large, generous wet bar area with refrigerator and microwave. And a plus that we always appreciate: Lots of towels!

The complimentary breakfast featured a great selection, the area was clean, the waiter polite, friendly and the young man kept the area clean and well stocked.

We highly recommend this hotel property.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, October 17, 2013
We loved having you with us. Thanks for your kind words, but we're not resting yet! We have many improvements planned for the next few months. We hope you hurry back and let us know if you like the changes! Thanks again for staying with us!
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A TripAdvisor Member
5 of 5 stars Reviewed October 15, 2013

Excellent location to visit local wineries. Staff is very knowledgeable about the area and willing to help with any and all requests. The breakfast included a wide selection of both hot and cold items. Kitchen staff very friendly and helpful.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, October 17, 2013
Thanks so much for staying with us! We love hearing from our customers. Our front desk staff is terrific and will try to give you recommendations and directions to our many area attractions. In fact, our supervisor just obtained her tourism ambassador certification from our county tourism bureau this week. We are always looking for ways to improve our hospitality. Hurry back!
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A TripAdvisor Member
1 of 5 stars Reviewed October 7, 2013

This location should be avoided......there is definitely no value staying at a property that cannot honor the booking of 2 king size rooms with internet connections for 2 nights and not even the courtesy of offering other possible room choices. I was told "this is what you booked and paid for and I'm not changing it as we are almost sold out." I have learned my lesson.....don't pay in advance at a Hilton because then you are stuck!

  • Stayed October 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, October 8, 2013
The guest booked through an internet booking site 2 ADA rooms as that was all that was available. Upon arrival guest wanted to change to non-ADA rooms, which were sold out. Guest was not happy - which is something we regret. We hope that they return soon so that we can show them the hospitality that all our other guests indicate they appreciate!
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Redding, United States
1 review
5 of 5 stars Reviewed October 4, 2013

Arrival and checkin is always a good experience. The hotel lobby and grounds are very nice and well maintained. I particularly enjoy the jacuzzi and the fitness room. Because of this hotel, I look for Hampton Inns wherever I stay. The location is close to wineries and the Town of Windsor is a really nice, quiet place to stay. On top of that, you can't beat Johnny Garlic's right across the street. Not many hotels can say they have a Guy Fieri restaurant right across the street.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, October 8, 2013
Thanks so much! We sure enjoy having you here. You'll be pleased to know that our value season starts in November. You'll be able to stay with us for much less and still be able to do and see all the things that make Sonoma Wine Country so enjoyable! We hope you hurry back.
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San Francisco
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2013

Hampton Windsor is an excellent place to base for visiting Dry Creek Valley and Russian River. The hotel is relatively new, kept impeccably clean and had very attentive staff. The rooms are what one expects in a Hampton inn, but very well done. The rooms are clean. They change the duvet cover for each client. The only issue I would have is the breakfast - it is OK, but like many places, it would benefit from real scrambled eggs instead of whatever one calls what they serve.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, October 4, 2013
Thanks so much for your kind words and rating. We do love exceeding our guest's expectations and delighting them! Also thanks for staying with us! We have added so much to our breakfast to ensure that we have something for every taste and need. We rotate our hot item each day, but when we serve eggs they are most definitely real! They are a quality assured product that guarantees your food safety. Luckily, if you don't care for them, there's still make-your-own waffles, a crock of hot oatmeal, 5 kinds of yogurt, breakfast breads and muffins, fresh fruit, hard-boiled eggs, etc. Something for everyone!
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Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 27, 2013

This hotel is extremely clean and comfortable. It's a very nice Hampton Inn except that the freeway noise is very loud. The girl at the front desk was very welcoming and professional. There are places to eat and shop for food and drug stores very close by.

  • Stayed September 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, September 30, 2013
Thanks so much for staying with us and for your kind review. I must tell you that most of our guest appreciate being freeway-close and don't notice any noise while in their rooms. Of course with our 100% satisfaction guarantee, if you fine anything at all out of place - we don't expect you to pay. Quite a guarantee! We hope you hurry back!
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Additional Information about Hampton Inn & Suites Windsor - Sonoma Wine Country

Address: 8937 Brooks Road South, Windsor, CA 95492
Phone Number:
Location: United States > California > Sonoma County > Windsor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Windsor
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Windsor - Sonoma Wine Country 2.5*
Number of rooms: 116
Official Description (provided by the hotel):
Nestled between Santa Rosa and Healdsburg, the Hampton Inn & Suites Windsor-Sonoma Wine Country is the perfect new hotel from which to launch your next Sonoma County adventure! Surrounded by 100's of world-class wineries, we are a short drive to Lake Sonoma, Bodega Bay and the beach, or the Redwood Forest. We are also just minutes from the Russian River and an excellent starting point for your next bicycle adventure through the vineyard-covered countryside. The hotel features refrigerators and microwaves in every room and offers complimentary high-speed internet access to all guests - both wired and wireless. We also offer a free, full hot breakfast every morning to start your day off right. Of course your stay with us is 100% guaranteed, so book your next trip with confidence after reading what our guests are saying about us. ... more   less 
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Also Known As:
Hampton Inn And Suites Windsor - Sonoma Wine Country
Hampton Inn & Suites Windsor - Sonoma Wine Country Hotel Windsor
Hampton Inn Windsor
Hampton Inn & Suites Windsor - Sonoma Wine Country CA - Sonoma County

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