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Hampton Inn & Suites Windsor - Sonoma Wine Country: Traveler Reviews

2.5 of 5
8937 Brooks Road South, Windsor, CA 95492
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Hampton Inn & Suites Windsor - Sonoma Wine Country
Ranked #1 of 3 hotels in Windsor
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203 reviews from our community

Traveler rating
    129
    56
    15
    1
    2
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Families
47
 
Couples
87
 
Solo
14
 
Business
14
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Denver, Co
2 reviews
Reviews in 2 cities Reviews in 2 cities
“This was a great stay for our group. Erin was very accomodating, and the staff were great.”
5 of 5 stars Reviewed February 20, 2012 via mobile

We recently stayed 3 nights at the hampton inn while touring wineries for an architecture class at the university of Colorado. Erin McCauley did a great job setting up our rooms, and was there to meet us our first morning. Good clean rooms and a central location for our trip.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask theinjun about Hampton Inn & Suites Windsor - Sonoma Wine Country
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oak Forest, Illinois
Top Contributor
56 reviews 56 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
40 helpful votes 40 helpful votes
“Nice hotel, Good Location, Noisy”
4 of 5 stars Reviewed February 15, 2012

We selected the Hampton Inn Windsor after reading many reviews in and around Sonoma County. This seemed to have everything that we wanted...

Location... convenient to wineries, restaurants and shops.
Affordable.... while we would have loved to stay in a smaller hotel, it was Valentines weekend and there was either a minimum night stay or prices were much higher than what we were willing to pay.
Comfort.... sometimes, when you do not plan on spending a lot of time in your hotel, it's nice to go with a chain where you know you will get a certain high standard of quality and cleanliness. Hampton's (and Hilton Hotels in general) are usually pretty good, as was the case here.
Previous Reviews...other people highly recommended this hotel, so why not!

Overall we found the Hampton Windsor to live up to all of its previous reviews. It was very clean, served a delicious breakfast, was centrally located and had a VERY FRIENDLY and accommodating staff. Amy, the front desk clerk was most helpful to us throughout our stay.

However, what we didn't read in previous reviews was how "noisy" this hotel is, Even though it is several blocks away from the 101 Highway, it is situated on one side by a very busy local road and on the other side by a frontage road and the 101. Our first room was unbelievably loud. Added to this, there was a refrigerator/microwave cabinet that is conveniently located directly across from the head of the bed. Between the traffic and the refrigerator turning on and off all night, it was not a restful sleep at all.

The next morning we asked to have our room changed. We were upgraded to a larger room so the refrig/microwave cabinet was not by our heads and moved to the second floor so there might be a little more sound buffer. While this room was better, we were still able to clearly hear the traffic noise from the 101 and now heard the HVAC noises which sounded like someone was warming up a car all night. We wound up checking out a day early just so that we could get a full nights sleep.

This is not the ideal hotel for light sleepers! A thank you to the staff, however, who really tried to remedy the problem.

Room Tip: Quieter rooms would be away from the 101 Highway!
See more room tips
  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bordenbunch about Hampton Inn & Suites Windsor - Sonoma Wine Country
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review
February 16, 2012
Glad you stayed with us. While guest complaints are not common, they are bound to occur due to guest prefrences and sensitivities. I'm glad you let us remedy the situation you found unacceptable and make it right for you. That's what we do! Thanks for noticing our warm and friendly staff as well as our perfect wine-country location. Remember, if it doesn't meet your satisfaction - we don't expect you to pay! That's a big reason our guests choose us!
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Salt Lake City
2 reviews
1 helpful vote 1 helpful vote
“Great location for visiting wineries”
5 of 5 stars Reviewed January 18, 2012

Just off the freeway, it is an excellent affordable location to use as a base for exploring the wine country. Guy Fieri's restaurant is just across the street - great food! Hampton's usual great selections for breakfast in a very nice breakfast room, with big screen TV, and board games available.

Room Tip: Ask for a room on ground floor in the back.
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask OldBoatingGirl about Hampton Inn & Suites Windsor - Sonoma Wine Country
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review
January 23, 2012
You are right - so much to do and so much to eat around here! A hard place to diet. We've got several great restaurants in walking distance, and...
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Fort Bragg, California
Top Contributor
119 reviews 119 reviews
72 hotel reviews
Reviews in 72 cities Reviews in 72 cities
80 helpful votes 80 helpful votes
“A bit too noisy for me”
3 of 5 stars Reviewed December 27, 2011

We've stayed at many Hampton Inns..This was our first time to stay at this one in Windsor...
The best part is the breakfast/reception room....Very stylish and comfortable....Couches, tables, two sided fireplace, center tall eating bar with stools, and many breakfast tables....Super high ceiling, maybe 20 feet or more? Food was average,OK, the next morning....

Our room (top floor, #339) was a "standard king room"...It was the smallest "standard room" I have ever seen at a Hampton so far...And quite dated all around really, but still nice...
The heater unit was quite noisy (it was icy cold outside). Had to turn it off to sleep.
The bathroom fan stayed on permanently, (wished we could of turned it off) and we could hear the central exaust fan off in the distance....
Also, we could hear the freeway zooming by....(window faced freeway). ..Just too many noises here and I specifically asked for a "quiet" room...This wasn't it....We still slept well!
Was able to walk to the Town Green for dinner and shopping...
Location is in a busy, but nice, neighborhood..

Staff was pleasant at check-in. Walked by the front desk many times, coming and going, and never saw anyone there again on our stay...

Not sure I'd stay here again...

Room Tip: Ask which rooms are truly "quiet"
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  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
Ask TwoTeaTotalers about Hampton Inn & Suites Windsor - Sonoma Wine Country
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review
February 16, 2012
Thanks for staying with us. Just to clarify - the hotel is 3 years old - certainly not old enough to be "dated" in its decor. With our 100% satisfaction guarantee I'm suprised that we didn't hear from you about the noise in that room. I've not received any complaints about that room to date, but we certainly wouldn't have wanted you to pay for a sub-standard experience! Still, I'm glad that you note that you "still slept well!" Looking at the other 80+ reviews on this site and without any complaints to date, I'd certainly love to visit with you about specifics if you could call the hotel. We definitely want to make each guest experience a positive one!
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Wonderful stay!”
5 of 5 stars Reviewed December 20, 2011

Very friendly staff, great breakfast choices, nice clean hotel and great location. Would recommend highly!

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask VeganVixenGA about Hampton Inn & Suites Windsor - Sonoma Wine Country
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review
January 23, 2012
So glad to have you with us! We love feedback and work hard to be the best value in Sonoma Wine Country! Hurry back while our rates are so affordable.
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Additional Information about Hampton Inn & Suites Windsor - Sonoma Wine Country

Also Known As:
Hampton Inn & Suites Windsor - Sonoma Wine Country Hotel Windsor
Hampton Inn And Suites Windsor - Sonoma Wine Country
Hampton Inn & Suites Windsor - Sonoma Wine Country Hotel
Hampton Inn Windsor
Hampton Inn & Suites Windsor - Sonoma Wine Country CA - Sonoma County
Address: 8937 Brooks Road South, Windsor, CA 95492
Phone Number:
Region: United States > California > Sonoma County > Windsor
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Windsor
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Nestled between Santa Rosa and Healdsburg, the Hampton Inn & Suites Windsor-Sonoma Wine Country is the perfect new hotel from which to launch your next Sonoma County adventure! Surrounded by 100's of world-class wineries, we are a short drive to Lake Sonoma, Bodega Bay and the beach, or the Redwood Forest. We are also just minutes from the Russian River and an excellent starting point for your next bicycle adventure through the vineyard-covered countryside. The hotel features refrigerators and microwaves in every room and offers complimentary high-speed internet access to all guests - both wired and wireless. We also offer a free, full hot breakfast every morning to start your day off right. Of course your stay with us is 100% guaranteed, so book your next trip with confidence after reading what our guests are saying about us. ... more   less 
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