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“Outstanding Service - Should Win an Award!” 5 of 5 stars
Review of Hampton Inn & Suites Windsor - Sonoma Wine Country

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Hampton Inn & Suites Windsor - Sonoma Wine Country
2.5 of 5 Hotel   |   8937 Brooks Road South, Windsor, CA 95492   |  
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Ranked #1 of 3 Hotels in Windsor
GreenLeadersSilver level
Menlo Park, California
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
“Outstanding Service - Should Win an Award!”
5 of 5 stars Reviewed July 20, 2011

As a participant in the Vineman Triathlon, I chose this hotel for its convenient location close to the finish. Their attention to the needs of the triathletes is AWESOME, completely off-scale. When we checked in, we were greeted by big banners, a plate of warm cookies, a basket of clean rags to use on our bikes - clean rags for our bikes!!! - and a very friendly, attentive staff. Breakfast is served every morning, but on race day they opened at 4:30am for the athletes, with their usual bountiful hot breakfast. I've never stayed anywhere that gave more than passing acknowledgment of a local triathlon (if they even knew about it), much less went to any extra lengths for the athletes. Extremely cheerful staff. Clean comfortable rooms. Quiet. As we headed out on race morning, a barrel filled with ice and bottled waters was waiting in the lobby for us. When we returned to the hotel, hot and sweaty from the race, we were greeted by plates of watermelon and a basin of washcloths on ice! This is one place that has gotten it right. I am grateful to them for making a great event into a spectacular, memorable weekend.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, July 20, 2011
Another Vineman Triathlon come and gone! We absolutely love having such fine and excellent athletes here and I'm glad that you could tell! Congratulations on your participation in the event! We look forward to having you back next year.
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437 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Charlottesville, Virginia
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 30, 2011

This hotel was very comfortable and quite nice. It had a nice breakfast area as well as a nice outdoor pool. I would recommend this hotel to a couple, a family, or a single traveler. There also was a nice nail salon in the same area, within walking distance of the hotel, which was very clean and hospitable.

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, July 6, 2011
You should see the pool today! It's a very popular destination between wineries, redwood state parks, the ocean, etc. Oh and thanks for reminding me, we are 40 feet from a full-service salon/spa, a credit union with an ATM and of course Applebee's! Not too many additional steps and you'll find Guy Fieri's restaurant, Johnny Garlic's! So much to do, eat and drink. Come to think of it, maybe that's why so many people around here like to bicycle among the vineyards - got to work off the excesses! Thanks again!
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Los Altos, California
Top Contributor
63 reviews 63 reviews
20 hotel reviews
Reviews in 32 cities Reviews in 32 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 29, 2011

Hampton Inn is conveniently located close to Sonoma's wineries and the redwoods. The room was clean, spacious, and comfortable. Local eateries are within walking distance. Staff was very professional. Ample parking.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, July 6, 2011
Glad you enjoyed your stay. With so many dining options in walking distance, and other great restaurants just a 3 minute car ride away, we hear a lot of our guests deciding to stay and dine in Windsor rather than travel 7 minutes to downtown Healdsburg! We have 2 new restaurants that opened this month! Next trip we'll let you know all that's new in town!
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Los Angeles, California
1 review
5 of 5 stars Reviewed June 23, 2011

All the employees rocked! Every one was there to lend a helping hand and make our stay even more amazing. I'd choose the Hampton over the Holiday Inn any day and will probably be back again next year....Hampton Inn Windsor-Sonoma is the NEW hot spot.

  • Stayed June 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, July 6, 2011
Thanks Breanna! I can't tell you how thrilled we are to be in company with Disneyland! Wow! Thanks for stayng with us. We love to do all we can to ensure every guest is as happy and satisfied as you were - every stay!
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Carmel Valley, California
1 review
5 of 5 stars Reviewed June 21, 2011

Excellent facilities, staff and location. Room clean, spacious, comfortable. Desk staff, housekeepers, waitstaff friendly and accommodating. Cooked breakfast included in price, one of best we've experienced. Applebee's next door a plus. Convenient to downtown Windsor (a jewell) and pathway to Healdsburg, Geyserville etc.Great value all around.

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  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, July 6, 2011
We're so glad that you started your adventure here. We love being the "home base" for the launch of so many memorable stays and vacations! My staff and I truly live to visit with great folks like you and to try our best to be part of the reason that you leave with smiles on your faces! Thanks for being our guests!
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Ewa Beach, Hawaii
Top Contributor
200 reviews 200 reviews
172 hotel reviews
Reviews in 112 cities Reviews in 112 cities
414 helpful votes 414 helpful votes
4 of 5 stars Reviewed June 20, 2011

We got to the Hampton Inn Windsor at exactly 11:59 PM on the night of arrival, much later than we had anticipated, after a drive from SFO to San Jose to Oakland to pick up wife, then son - and deposit progeny where he needed to be. We were THRILLED to finally be there.
The hotel is new, the staff friendly, the room pleasant, and the breakfast filling, albeit not gourmet.
The property is easy to find, just off 101 an exit or two north of the Santa Rosa Airport - the area charming, and with ample shopping (A Raley's supermarket, a great frozen yogurt shop across the street, and "historic" Windsor just a few blocks away).
We were able to visit some wineries nearby and unwind from the events of the day.
The pool and hot tub looked very inviting, although we didn't partake.
The bathroom was as clean and functional as any we've encountered at a Hampton.
We are actually hoping to return soon!

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, July 6, 2011
Thanks for the review and the photos! I'm so glad you were able to relax and unwind while you were here. Sonoma County is truly a world away from everyday life. Hurry back for another escape!
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Fort Washington, Pennsylvania
Top Contributor
294 reviews 294 reviews
106 hotel reviews
Reviews in 148 cities Reviews in 148 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed June 13, 2011

Great Hampton for our jump-off in wine country. The standard wonderful Hampton accouterments. Plenty of parking, hotel on the newer side, rooms large, breakfast nook was well stocked and airy for breakfast. Staying here next time we are in wine country.

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  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Windsor - Sonoma Wine Country

Address: 8937 Brooks Road South, Windsor, CA 95492
Phone Number:
Location: United States > California > Sonoma County > Windsor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Windsor
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Windsor - Sonoma Wine Country 2.5*
Number of rooms: 116
Official Description (provided by the hotel):
Nestled between Santa Rosa and Healdsburg, the Hampton Inn & Suites Windsor-Sonoma Wine Country is the perfect new hotel from which to launch your next Sonoma County adventure! Surrounded by 100's of world-class wineries, we are a short drive to Lake Sonoma, Bodega Bay and the beach, or the Redwood Forest. We are also just minutes from the Russian River and an excellent starting point for your next bicycle adventure through the vineyard-covered countryside. The hotel features refrigerators and microwaves in every room and offers complimentary high-speed internet access to all guests - both wired and wireless. We also offer a free, full hot breakfast every morning to start your day off right. Of course your stay with us is 100% guaranteed, so book your next trip with confidence after reading what our guests are saying about us. ... more   less 
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Also Known As:
Hampton Inn & Suites Windsor - Sonoma Wine Country Hotel Windsor
Hampton Inn And Suites Windsor - Sonoma Wine Country
Hampton Inn Windsor
Hampton Inn & Suites Windsor - Sonoma Wine Country CA - Sonoma County

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