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“I wish all restaurants had their values!” 5 of 5 stars
Review of Willows Black Bear Diner

Willows Black Bear Diner
246 N Humboldt Ave, Willows, CA 95988-2610
530-934-3797
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Ranked #2 of 20 Restaurants in Willows
Cuisines: American
Dining options: Reservations
Restaurant details
Dining options: Reservations
San Jose, California
Top Contributor
65 reviews 65 reviews
34 restaurant reviews
Reviews in 43 cities Reviews in 43 cities
29 helpful votes 29 helpful votes
“I wish all restaurants had their values!”
5 of 5 stars Reviewed February 18, 2013

We were headed south on Highway 5 on a Sunday evening, planning to eat late and drive into the night. We found the Willows Black Bear Diner on Google Maps, and checked the closing time of 10 PM. So we got there around 8:40 PM. We were greeted and seated, and only then did we see that the restaurant closed at 9 PM. Apparently 10 PM is the summer hours, and no one had changed the website for the winter. Nevertheless, our waiter, Jeff, assured us that we could have dinner and that we would not be a bother at all. So when we arrived, there were perhaps 10 cars in the parking lot. When we left around 9:30 PM, ours was the last car. So we kind of had the place to ourselves for most of our meal.

I don’t know when we have had such friendly service! Of course, we were the only table Jeff was waiting on for perhaps 2/3 of our meal. Not only did we get high quality food service, but also we learned a bit more about Jeff — a psychology student with aspirations to open a home for troubled teens. He was a breath of fresh air in a world that often seems cold and callous.

Black Bear Diner food is excellent! Portions are generous, the taste is great, and the appearance is nice. We have probably eaten at various Black Bear Diners 6 different times, and always been happy we did. I really like the mission and values statement printed on the menus — it’s too bad that more companies in America don’t adopt these kinds of values: they greatly benefit the customers, the employees, and the owners all at the same time.

I will definitely be back the next time I am through this area, and hope that I can get Jeff again as a server. He really made a good meal into an excellent experience.

  • Visited February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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89 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Northern California
Senior Contributor
26 reviews 26 reviews
8 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Great food”
5 of 5 stars Reviewed January 23, 2013

This is super easy access to I-5 travelers. Great chain restaurant!! They serve BIG portions and you def get your monies worth. The food is really good too...All of it!!!But I recommend the burger basket, if looking for that old fashioned burger/fries/milkshake!! Menu has a lil bit of everything. Great family restaurant.

Visited January 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
6 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great food and welcome ambiance”
5 of 5 stars Reviewed January 20, 2013

very good food, and pleasant, homey atmosphere. Their gift assortment is very nice. We came home with some of their delicious coffee.

Visited December 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Willows, California
Contributor
16 reviews 16 reviews
5 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Dining at Black Bear Diners”
5 of 5 stars Reviewed December 11, 2012

We have dined at several Black Bear Diners and have always had good food and plenty of it. Also the personnel has always been friendly. The Black Bear honors the Veterans on Veterans day with a free meal which we appreciate and if you sign up with there web site they also give you a coupon for a free dessert on your birthday. We dine at the Willows Black Bear frequently but have also dined at the Reno, NV Black Bear and the Gridley, CA Black Bear. We had a large group at both Reno and Gridley and the food and service was very good.

  • Visited December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Chico
Top Contributor
127 reviews 127 reviews
68 restaurant reviews
Reviews in 40 cities Reviews in 40 cities
115 helpful votes 115 helpful votes
“Down Home Diner”
4 of 5 stars Reviewed November 7, 2012

I like stopping at the Black Bear Diner! Ok, it is a diner... So you gotta go in knowing that... But the burgers are juicy with a nice slice of tomato and a crispy hunk of lettuce, the soup and salads are fresh, and the menu is diverse! When I am not in the mood for a burger, I can always find something else interesting that calls out to me from the menu! I have been known to order breakfast in the evening, and they don't even bat an eye at my request. When we are traveling with the kids, and they see the fast food places along the way and start clammering for a burger, the Black Bear Diner fits the bill... Crayons for the kids, and s good selection of diner food for us. I recommend this place.

If my review was helpful, please click and say so. Happy eats!

Visited August 2012
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