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“Thoroughly pleasant, recommended” 4 of 5 stars
Review of Holiday Inn Express Willows

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Holiday Inn Express Willows
2.5 of 5 Hotel   |   545 Humboldt Ave, Willows, CA 95988   |  
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Ranked #1 of 7 hotels in Willows
Austin, Texas
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
Reviews in 39 cities Reviews in 39 cities
14 helpful votes 14 helpful votes
“Thoroughly pleasant, recommended”
4 of 5 stars Reviewed December 16, 2012

We stayed here during a trip down the West Coast. The staff was pleasant and professional and the premises nice and well-maintained. The location is very convenient to The 5.

Overall, there were no surprises and the hotel provided a great stay overnight during our trip.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Front Office Manager at Holiday Inn Express Willows, responded to this review, January 6, 2013
jbsonboard, We would like to thank you for taking the time to write such a wonderful review for our hotel. We are so glad you enjoyed your stay and that we could be apart of your trip down the west coast. From everyone here at the Holiday Inn Express Willows, we hope to see you on the way back up the west coast! Safe travels!
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Write a Review

137 people have reviewed this hotel

Traveler rating
    98
    30
    5
    3
    1
See reviews for
40
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2012 via mobile

Very nice and clean accommodations. Hot tub was actually hot, the breakfast was good, the hotel seems very well maintained. Free Wi-Fi. Staff was friendly and helpful. I forgot my toothbrush, and they gave me one complimentary.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Front Office Manager at Holiday Inn Express Willows, responded to this review, December 15, 2012
Archaeocrat, we thank you for taking the time to write a review. We are so glad you enjoyed your stay. Here at Holiday Inn we want you to be comfortable and feel at home, even when you forget your toothbrush. From everyone here at the Holiday Inn Express Willows, we hope to see you next time and safe travels!
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Victoria, Canada
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 14, 2012

On our way from Victoria BC to Arizona and stopped her for a one night stay on the 2nd day of our trip. Very clean and Paulina, the agent at the desk when we checked in, was very helpful. They are pet friendly and rooms are quite even though it is close to the Highway. Easy access regardless of what direction you are travelling. Fantastic complimentary breakfast options. Highly recommend this property. Good little chinese food restaurant / take out near by as is a nice park to walk your dog.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Front Office Manager at Holiday Inn Express Willows, responded to this review, December 15, 2012
Buddi2365, We thank you for taking the time to write such a great review and we will definetly pass along your kind words to Paulina. So glad she could make your trip that much better. From everyone here at the Holiday Inn Express Willows, we hope to see you next time and safe travels!
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La Pine, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 24, 2012

From the second we arrived we were made to feel welcome! The staff was great and the room was FANTASTIC!! Generally when you travel with reward points, the service is a "crap-shoot" but here, they were all about the service! And a subway and a Starbucks across the parking lot??!!?!! Awesome!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Front Office Manager at Holiday Inn Express Willows, responded to this review, December 2, 2012
James T., We thank you so much for taking the time to write such a wonderful review and we are so pleased you enjoyed your stay. From everyone here at the Holiday Inn Express Willows, we hope to see you next time and safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redding
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2012

I was extremely pleased with the whole experience at this HIE. The staff was fantastic making sure everything was just as I wanted. Amy was so nice, shewas effeicent at check in, made sure I had a wake up call and proved me with a bottle of water and a snack for the evening.

The breakfast was nice and the staff cheery early in the morning.

The facility is very well maintained.

I will always stay here when in the Willows area!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Front Office Manager at Holiday Inn Express Willows, responded to this review, December 2, 2012
Steveg4134, We thank you very much for taking the time to write such a great review. We are so glad you enjoyed your stay. Amie is truly an asset to the company and your great comments will be passed along. From everyone here at the Holiday Inn Express Willows, we hope to see you next time and safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fresno, California, United States
1 review
4 of 5 stars Reviewed October 25, 2012

hotel was very clean and quiet. The staff was super friendly.The breakfast they serve is very good, and the woman running the breakfast makes you feel like you are in here home. She was so nice and took such pride.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Front Office Manager at Holiday Inn Express Willows, responded to this review, December 2, 2012
Karen C., we thank you very much for taking the time to write such a great review. We are so glad you enjoyed our staff and breakfast. They say its the most important meal of the day so we try to make you full and comfortableeven when you are away from home. From everyone here at the Holiday Inn Express in Willows, we hope to see you next time and safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambria
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 24, 2012

HIExpress has really been good at updating their decor in recent years and this locaton shows that off. Clean, nice but standard breakfast (no bananas). Staff very nice and efficient. Right next door is a submarine sandwich place and Starbucks and a Chinese Restaurant about a block and a half away.....no need to walk anywhere once you check in. will stay again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Front Office Manager at Holiday Inn Express Willows, responded to this review, December 2, 2012
Discriminating1, we thank you so much for taking time to write a review. We are so glad you enjoyed your stay. We are truly sorry about running out of bananas on your visit and management will do everything possible to make sure that does not happen again.From everyone here at the Holiday Inn Express Willows, we hope to see you next time and safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Willows

Address: 545 Humboldt Ave, Willows, CA 95988
Phone Number:
Location: United States > California > Willows
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 hotels in Willows
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Willows 2.5*
Official Description (provided by the hotel):
Holiday Inn Express Hotel & Suites Willows 545 Humboldt Ave Willows CA 95988 United States Welcome to the brand new Holiday Inn Express Hotel & Suites, Willows, California! Conveniently located on I-5 midway between Sacramento and Redding and near Chico. Willows, California invites you to experience this cozy town with great local restaurants like Casa Ramos and the popular Starbucks. For the thrill seekers, Willows features Thunderhill Raceway Park home to popular national races and events. For entertainment, Rolling Hills Casino is only 25 miles away! Local businesses include Wal-Mart, John s Manville Fiberglass, Glenn Medical Center, Land O Lakes, Ruminano and Sierra Nevada Cheese Companies. 62 new luxurious rooms, including 16 suites are equipped with deluxe new bedding and comfortable workstation area with Herman Miller chairs. Refresh with our Smart Bath Collection and watch your favorite TV programs or pay-per-view movies on our 32 HD TVs. Stay connected with our complimentary wired/wireless high-speed Internet access or the business center. Our Holiday Inn Express Willows features a meeting space for your business or family gathering needs. Relax at our year around outdoor pool and spa or stay fit at the fitness center. For your home away from home, you have the convenience of guest laundry on site. Wake up to our signature, possibly world s best cinnamon rolls and the hottest breakfast bar in town! ... more   less 
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Also Known As:
Holiday Inn Express Willows Hotel Willows

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