The Hotel looked new and nice with very clean rooms. The beds were very comfortable and the room was fairly large.

Had a very good meal at the Purple Thistle in the center of Willits.
It's a little on the pricey side though. We sat outside in the back garden, very nice atmosphere and the service was great.

We travel to Southern Oregon several times a year, and make it a point to break our trip in Willits. We've also stayed at the Baechtel Creek in the city, and had no complaints, but prefer this Best Western. The rooms are large, clean and comfortable with no unpleasant smells, and the owners friendly and welcoming. We have arrived late, but have never been made to feel unwelcome. For breakfast or lunch, don't miss the Paradise Cafe, btw.

Terrible service, terrible location. Very noisy, hardly slept all night. Breakfast was promptly cleared away at 9am regardless of whether anyone was still eating or not. Assured us they would give us the AAA rate of $69, but ended up charging us more. When I called to question the bill the lady was very rude. Bath towels were small and rough. I would not recommend this hotel at all!!

I felt I needed to let the business travelers know that the Best Western in Willits is not the place to stay. My company had booked this hotel owing to the name, Best Western. I arrived rather late and had to ring the night bell. After waiting out in the cold at least 10 minutes, a very grumpy man that was difficult to understand answered the door. He was exceeding rude and unpleasant. I felt bad that I had to wake him up, however, it is a hotel and how else could I check in? That night I could not sleep! I felt like trucks were going to come thru my window at any moment. The Hwy 101 comes into Willits and this hotel is located with its windows facing it, a few feet from the road. There is also a light right beside the hotel and trucks grind down and gear up all night! The room itself was okay, both in quality and cleanliness. The worst part of this experience to me was that the "managers/owners" were extremely unhelpful in whatever I asked. I needed directions to the company I was to visit. They didn't know. They didn't offer to get a map out, etc. This is not a large town - so why didn't they know? They had no recommendations of where to eat - just vaguely pointed me to a diner across the street. I decided after the first morning that I would find some place else to stay and I checked out and moved to the only place in town which is not right on the road - what a difference in noise level and customer service!