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Clarion Collection Baechtel Creek Inn & Spa: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 46 Reviews
5.0 of 5 stars
19
4.0 of 5 stars
9
3.0 of 5 stars
5
2.0 of 5 stars
5
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 5 hotels in Willits
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  • Rooms: 46
  • Address: 101 Gregory Lane Willits, CA 95490
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: New England, Colonial architecture, motel, country inn of luxury - Private Cul-de-sac off Hwy 101; only motel not on hwy, quiet. This description is based on information provided by the hotel.
Fitness Center Free High-Speed Internet Pets Allowed Swimming Pool
Check Rates: $103 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Clarion Collection Baechtel Creek Inn & Spa

( 11-15 of 46 )
“Terrible Place, Avoid and Stay Some where else, Save Money”

Clarion Collection Baechtel Creek Inn & Spa

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1 of 5 stars
San Jose, Ca
Mar 27, 2008
0/1 found this review helpful

We stayed in 2007/July. Room had NO Working AC. The temp was ~98(High of the Day). Shower water- slow speed, Terrible Breakfast. When we asked the Front desk, you have the last room. Not willing to Cancel our reservations and return the Money, so we can go and stay some where else. Next day morning at check out time, the Front desk said- Sorry, If ew had known we could have placed you some where else!!- different ball game. they basically wanted to get ~$220 to their account!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SR_85's Summary
Date of Stay: July 2007
Member since: March 27, 2008
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Average price*: $103 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Seabiscuit Room is so beautiful”

Clarion Collection Baechtel Creek Inn & Spa

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5 of 5 stars
Willows, CA
Mar 13, 2008
1/1 found this review helpful

I had the pleasure of staying at the Baechtel Inn a couple of years ago and really enjoyed my stay. So it was an easy choice when I had to return to Willits, CA again. The Baechtel Creek has some of the nicest suites around. I had the pleasure of staying in the Seabiscuit room. Beautiful...nice clean, large room with a comfortable bed. I love horses, so to come into a room with this large painting of the beloved Seabiscuit and the color of his silks adorned the bedding, I must say it was beautiful.

The manager and desk clerks are so kind and helpful. They are great at giving out information on places to dine and things in the area to visit.

If you get the chance, I know you would enjoy your stay as much as I did.

Thank you,
Sandy

  • This TripAdvisor Member:
    • Liked — cleanliness and size of the room
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandrak16's Summary
Date of Stay: March 2008
Traveled with: Other
Visit was for: Business
Age group: 50-64
Member since: March 13, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $103 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“BELIEVE THE NAYSAYERS: filthy, filthy, no service”

Clarion Collection Baechtel Creek Inn & Spa

Feb 27, 2008
1/3 found this review helpful

We stayed here recently and this hotel was worse than any Motel 6 we have ever stayed in. First of all, they market this place as a "hotel and spa." I didn't see any spa, I saw a bunch of expensive "spa products" for sale at the front desk and a filthy hottub and pool. The room was unmatched in uncleanliness. I had to go out and buy disinfectant and clean the entire bathroom myself, the tub was BROWN and had a bunch of pubic hairs. The coffee pot and refrigerator were filthy. I have had staph infection before and this place is a waiting disaster for that, yes it was THAT filthy and the room smelled.

Also, the soda machine did not work and the snack machine was totally empty. The front desk didn't even have a couple of aspirin to spare for a guest. The beds were like rocks and the sheets did not look all that clean either. The light fixture in the bathroom was a bare bulb with a bunch of bare wires, which is dangerous.

When I mentioned our dissatisfaction to the ditzy desk girls all they could do was "hmmmm" and "oh sorry." We canceled our reservations for the next week and decided to drive to Garberville to stay.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parrotparents's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 35-49
Member since: October 29, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
janetjewelWillits_Ca, Manager
(Management representative)
Mar 13, 2008
We were very surprised and dismayed by this review. We take the cleanliness of our hotel and our guest's satisfaction very seriously and have worked very hard to make our property one we can be proud of and that our guests appreciate.

We are part of Choice Hotels and they offer their guests a 100% satisfaction guarantee. As part of that guarantee, our front desk has a log where we call the room within 20 minutes of check in to see if our customer is happy with their room. This guest had no negative comment when contacted by our staff.

The accusation about "staph infection" is completely without proof, both medically and legally and very offensive.

As far as the front desk not providing aspirin - this is because it is illegal for any business to provide medication to a guest or an mployee - they could have reaction to the medication.

We just had our Triple A inspection late January and we retained our 3 Diamond rating -- and were given very positive commendation on the cleanliness of our rooms, the bedding (all new, including linens!)

What is most distressing to us is that the guest never once complained to the front desk at any time during their stay. If they had issue with the room, etc, we would have done everything possible to make sure they were satisfied - changing rooms, etc. When a person makes no effort to communicate with the hotel, then writes a review such as this --- it feels grossly unfair!

Thank you,

Jan

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $103 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“lovely little gem!”

Clarion Collection Baechtel Creek Inn & Spa

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5 of 5 stars
San Francisco
Dec 11, 2007
2/4 found this review helpful

A friend of mine brought me up for a city break and I was surprised at how relaxing Medocino County could be! The inn was charming - very clean and tasteful and the couple who run it were so accomidating. We upgraded to the Sea Biscuit room which was warm and inviting with especially comfortable linens. The highlight for me though was the spa - what a surprise! I travel extensively and try to use whatever opportunity I can to indulge in bit of pampering. I am happy to say that this spa held its own with some of the finer resorts I've visited. The main reason is the therapists and the products - they were equally fantastic. I had an 90 min massage plus a body scrub followed by a facial (dark chocolate mask - YUM!) and pedicure the following morning. I went home with a bunch of products including the most wonderful soap and body scrub. I used it this morning which reminded me that I must write a review - with so many bad travel experience it is refreshing to find such a hidden and unexpected gem (and only 2hrs from the city!)

  • This TripAdvisor Member:
    • Liked — People and the Spa
    • Disliked — location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swimming_SF's Summary
Date of Stay: November 2007
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: December 11, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $103 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great weekend getaway!”

Clarion Collection Baechtel Creek Inn & Spa

Oct 30, 2007
3/4 found this review helpful

What a wonderful place for a weekend getaway. Me and my girlfriends went away on a spa weekend and we stayed at this Inn. Its in a beautiful setting, with creek that runs in the back. Its off of the main highway - so it feels secluded and is very quiet. Fits in beautfully with the embience of this sleepy little town. Loved the new paint colors and the interior of the reception area. Who knew concrete could be made to look so beautiful!

And the spa ... oooh it was just wonderful. I got the lemograss and ginger body polish and then the Coastal Medley Massage. The products they use at the spa are natural and extremely refreshing. I have very delicate skin and both the treatments did wonders for my skin! Amongst all my girlfriends, we must have tried pretty much every treatment there is, including the very innovative Steamy Wonder (you have to check it out!) - and we loved each and every one of them.

I am definitely going back there again. And oh by the way. speaking of their products - I also got a Cool Mint soap from there. Its the most refreshing soap I have ever tried in my life. You have to try it!

Nidhi (Bay Area)

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExplorerBayArea_CA's Summary
Date of Stay: October 2007
Member since: October 30, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $103 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Clarion Collection Baechtel Creek Inn & Spa

( 11-15 of 46 )
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Clarion Collection Baechtel Creek Inn & Spa Also Known As

Address: 101 Gregory Lane, Willits, CA 95490