From check in to check out nothing beats the service at this Brand. Booked my trip through American Express Platinum Travel and was presented with all of my amenity options when checking in. Had a nice little upgrade to a fountain view room, which was nice but same room size as facing the parking lot i believe. Was only there one night, but the all hour room service (well at least at 4:00AM) when I awoke from EST time and needed coffee was brilliant.
The breakfast service was impeccable as always and delicious. The wait staff never interfering but always paying attention if needed.
I will stay there again on my next trip to the area with no doubt.