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“Great place to stay” 5 of 5 stars
Review of Hyatt Westlake Plaza in Thousand Oaks

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Hyatt Westlake Plaza in Thousand Oaks
3.5 of 5 Hotel   |   880 South Westlake Boulevard, Westlake Village, CA 91361   |  
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Bed & Breakfast for Two
GreenLeadersBronze level
Brentwood, California
1 review
“Great place to stay”
5 of 5 stars Reviewed November 16, 2011

I've been coming to this hotel for over a year now almost every week and the staff is excellent. They always greet you with a smile and help make my stay as comfortable as possible. I never have problems with reservations or getting a room even when it's extremely busy. The rooms are a very good size, have nice furniture and are always clean. The hotel bar is also a plus especially Hector and Jillian. Hector has gone above and beyond to make me feel at home and is always ready to help with a smile. The staff is a true asset to this hotel and it makes the world of difference when selecting where to stay. I have the choice to stay at the Four Seasons but I choose to stay here instead because of the outstanding staff. Keep up the good work.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRep_11, Guest Coordinator at Hyatt Westlake Plaza in Thousand Oaks, responded to this review, November 17, 2011
Thank you for your positive feedback about your stays at Hyatt Westlake Plaza. We are thrilled you have come to think of us as a home away from home. We will be sure to pass along your kind words to the staff as they thrive to give authentic hospitality. Thank you again for your kind words, we look forward to seeing you soon.

Warmly,
Renee
Guest Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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386 reviews from our community

Traveler rating
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See reviews for
100
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
nyc
1 review
5 of 5 stars Reviewed November 16, 2011

I've stayed here many times now and can truly say I enjoy mostly every aspect of staying at this hotel. The rooms are spacious and clean, the service - from the front desk to the lovely bartenders at the restaurant - is extremely efficient and always welcoming. Would definitely recommend this hotel for anyone staying in the area.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRep_11, Guest Coordinator at Hyatt Westlake Plaza in Thousand Oaks, responded to this review, November 17, 2011
Thank you for being a loyal guest at Hyatt Westlake Plaza. Our staff takes great pride in exceeding expectations and will be thrilled to know they have accomplished this. We look forward to seeing you the next time you are in the area.

Warmly,
Renee
Guest Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weston, Florida
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 14, 2011

Rooms were very comfortable, the areas are very nice and the service was good in general. Everything worked as expected.

Room Tip: Ask a room with a garden view, they're really nice.
See more room tips
  • Stayed November 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRep_11, Guest Coordinator at Hyatt Westlake Plaza in Thousand Oaks, responded to this review, November 16, 2011
Thank you for taking the time to share your feedback about your stay. We are glad you had a chance to experience all that Hyatt Westlake Plaza and the surround area have to offer. Please come back and visit the next time you are in the area.

Warmly,
Renee
Guest Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed November 10, 2011 via mobile

Ive been staying at the Hyatt almost weekly since August. I have grown to measure all other hotel staff and facilities based on this location. By far the staff here are the nicest and most helpful, no matter what time it is. By far a most definitely recommend.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRep_11, Guest Coordinator at Hyatt Westlake Plaza in Thousand Oaks, responded to this review, November 11, 2011
Thank you for taking the time to share your kind feedback about you experience at Hyatt Westlake Plaza. Our staff strives to exceed expectations and they will be honored to hear they have succeeded with such a loyal guest. We look forward to seeing you again.

Warmly,
Renee
Guest Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corinth, TX
Top Contributor
59 reviews 59 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
284 helpful votes 284 helpful votes
4 of 5 stars Reviewed November 1, 2011

We had a family event held at this hotel the weekend (party in ballroom, brunch, etc.) Front desk was very accommodating. I asked for a quiet room and was pleased they put me on third floor across from pool area. No problem with an early check in, either. Beds comfy, in room coffee maker, wide screen tv. Room quiet. Nice ammenities, The pool area is very nice- heated pool. Plenty of towels next to chairs. The workout room was small but had several treadmills and free weights. Parking is free although you do have an option to pay for valet parking. Knuckles Bar made decent drinks but the bar food is mediocre.

The best thing about this location is that it is across the street (as in easy walking distance) to an upscale outdoor shopping center with three grocery stores (Von's Sprouts, and Gelsons) a CVS drug store, and tons of great restaurants - Tuscany's is AMAZING. East Coast Bagel for morning bagel and coffee. Jack's literally has a 22 page menu and portions are huge. Brent's Deli is decent but very pricey. Gelson's has a great salad bar and provides tables in front of store for outside "to go" dining.

I wouldn't pay a rack rate of $189.00 a night for this hotel but If you need to be in the area and can grab this hotel at a decent, discounted rate, I'd say to go for it.

Room Tip: Rooms across from pool area are quiet. Just ask front desk for a quiet location and I think they wi...
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  • Stayed October 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRep_11, Guest Coordinator at Hyatt Westlake Plaza in Thousand Oaks, responded to this review, November 7, 2011
Review:
Thank you for taking the time to share your kind feedback. We are thrilled our staff was able to not only accommodate your needs but exceed your expectations. We are glad you had a chance to experience all that Hyatt Westlake and the surround area have to offer. Thank you again for your positive feedback. Please come back and visit the next time you are in the area.

Warmly,
Renee
Guest Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 1, 2011 via mobile

Good hotel with nice pool and outdoor area.. Nothing special, but have what expect from a Hyatt hotel

  • Stayed October 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRep_11, Guest Coordinator at Hyatt Westlake Plaza in Thousand Oaks, responded to this review, November 7, 2011
Thank you for taking the time to share your feeback about your stay at Hyatt Westlake Plaza. Please come back and visit the next time you are in the area.

Warmly,
Renee
Guest Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Top Contributor
109 reviews 109 reviews
26 hotel reviews
Reviews in 42 cities Reviews in 42 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 25, 2011

Stayed as part of a wedding block of rooms so the price was VERY good for the area. The service was great, very friendly and outgoing. The hotel is starting to get old (like many Hyatts in the U.S. it seems) though and it shows. Rooms are dated and the AC is weak. Shower pressure was very good but the bathroom seemed smaller than others in lesser or equal hotels I have stayed in recently. The workout room was pretty well equipped and it looked like they had saunas across the hot tub from the there but they were re-tiling so they were unusable. Common areas were very nice, especially the outdoor area near the gazebo. Had breakfast there once and it was good but not great. Again, service was very good. I would stay there again if you can get a good price as the location so close to the 101 is great, but I wouldn't spend the rack rate as this Hyatt is not quite up to where the brand should be.

  • Stayed October 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelRep_11, Guest Coordinator at Hyatt Westlake Plaza in Thousand Oaks, responded to this review, October 31, 2011
Thank you for taking the time to share your feedback about your recent stay at Hyatt Westlake Plaza. It is always a pleasure to hear positive reviews of our staff. They strive to exceed expectations in all aspect and we are thrilled they have accomplished this. I will be sure to pass along your kind words as they are always appreciative of positive feedback. Thank you again for taking the time to share your feedback.

Warmly,
Renee
Guest Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Westlake Plaza in Thousand Oaks

Address: 880 South Westlake Boulevard, Westlake Village, CA 91361
Phone Number:
Location: United States > California > Westlake Village
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Westlake Village
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Westlake Plaza in Thousand Oaks 3.5*
Number of rooms: 263
Official Description (provided by the hotel):
Escape from the ordinary in Southern California at the extraordinary Hyatt Westlake Plaza in Thousand Oaks. A unique combination of outstanding business facilities and a resort-like atmosphere, lush gardens and relaxing décor create a Mediterranean luxurious hotel oasis in the center of this busy Thousand Oaks business complex in Westlake Village. Conduct meetings in elegant, updated venues, host an outdoor reception in the warm California sun, or court clients at a nearby golf course. Take advantage of our luxury hotel's ideal location to visit sights from LA to Malibu, Ventura or Santa Barbara with ease. Discover for yourself the outstanding services and welcoming staff that make Hyatt Westlake Plaza in Thousand Oaks a perennial favorite. ... more   less 
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Also Known As:
Hyatt Westlake Plaza Hotel Westlake Village
Hyatt Westlake Village
Westlake Village Hyatt

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