We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disappointing” 2 of 5 stars
Review of Holiday Inn Express - West Sacramento

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Holiday Inn Express - West Sacramento to your Saves list
Holiday Inn Express - West Sacramento
2.5 of 5 Hotel   |   2761 Evergreen Ave, West Sacramento, CA 95691   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #3 of 16 Hotels in West Sacramento
Washington, DC
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Disappointing”
2 of 5 stars Reviewed May 22, 2008

I stayed here in mid-may 2008 for 3 nights. For the cost it was a little disappointing, you can stay in a suite in a better location for 10-20 more a night.

The positives are the bed and the staff service were better than average. However, everything else was less than I expected. The hotel location is next to a highway which can be a little loud at night. Also, there appears to only be fast food restaurants within a few miles, so food options are scarce if you're not looking for burgers or tacos. Parking is free, but limited, there is parking outside the hotel but the spaces are small and there is a parking garage underneath, again tight spaces. The week I was there sacramento was in the 90's and the AC had to be run quite a bit, it was loud enough that you had to significantly turn up the tv just to hear what was going on. The shower took about 15 minutes each day to warm up. The door to my room didn't close all the way without pushing on it. The fitness center is small, which would normally be fine, but the equipment was old and didn't quite work right at all times. Also, the high speed internet was off an on sporadically, one day I couldn't get on at all. Very frustrating when you're trying to do business from the room.

Bottom line, if you're looking for just a place to sleep at night this will work, but if you're here on vacation or business for a few days I would suggest someplace else. Having to worry about your internet connection, hot shower, and restaurants nearby is not worth the time when there are better places around the same prices nearby.

  • Liked — Comfortable bed
  • Disliked — Spotty internet, cold showers
  • Stayed May 2008, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXWSAC, Manager at Holiday Inn Express - West Sacramento, responded to this review, May 24, 2011
We are happy to say that since this guest has stayed in 2008 our hotel has been through a relaunch, all of our rooms have been redone to go with the new fresh look of Holiday Inn, we have new HDTVs in ALL rooms, we have redone our breakfast now offering hot menu items as well as pancakes. Our WiFi has been updated and is working at a much higher speed. As for the restaurants, our area has seen some growth in that area, along with some more shopping centers. We do apologize for the inconvenience of AC unit, they have also been fixed since 2008. We would love for you to come check out the New Look of Hoilday Inn Express West Sacramento if you are ever in the area again.

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

70 reviews from our community

Traveler rating
    24
    25
    13
    6
    2
See reviews for
13
14
9
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Nevada
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 22, 2007

This H I Express is a small fairly new motel on a very small piece of property. Parking is under the building, and very tight, and few spaces on the west and south side of the building. Hotel lobby and registration desk is also small. Desk personnel were friendly but very business like in their attitude. It appears this is a family operating franchise. The room,#111 with two double beds, was somewhat cramped. The room was very clean and the bed were semi soft with a choice of pillows (hard & soft). The refrigerator and microwave worked well. The bathroom was very clean with all facitities inside the room. Our complaint of the bathroom was no HOT HOT water. Luke warm water was all we could get, making for a short shower time. As stated in other reviews this property is in an indlustrial area and room # 111 outside view is on a rental equipment yard. We drove to Mid-Sacramento for dinner because restaurant choices in West Sacramento were few to none. The morning breakfast was H I Ex style but with minimal selections. The breakfast area had about 4 or 5 tables. As I remember there were no hot items.
Looking back, for the 107.10 + we could have done better staying in the Arden Fair (Cal Expo) area or off of Highway 50 in south Sacralmento. Both areas have a bigger selection of hotels and restaurants and just take the freeway and surface streets to Old Sacramento and Downtown area. If staying on Highway 50 you can take Rapid Transit to the downtown area and walk down to Old Sacramento.

  • Stayed May 2007
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 13, 2007

We had no reservation and stopped at this motel by accident. It turned out to be the best decision on our entire trip as this is a fabolous place to stay!!
The room was very clean and well furnished. WLAN is provided. Although you can hear little traffic noise from the nearby highway it does not disturb your sleep.
The very best thing, however, is the offered breakfast which you can almost call a buffet. Beside the usual coffee and flakes there were also yoghurt, fresh fruites and various sorts of toast served which is over average for a motel. You can also take a newspaper without being charged.
The staff is very friendly and helpful.
All in all this motel is fabolous and highly recommended for everybody!!

  • Liked — Breakfast
  • Disliked — Location near highway (little noisy)
  • Stayed May 2007, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 22, 2006

Clean and new, if not typical, Holiday Inn Express. Very friendly and helpful staff. Sits in a transforming industrial area near a busy interstate intersection.

  • Stayed May 2006, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
50 reviews 50 reviews
37 hotel reviews
Reviews in 26 cities Reviews in 26 cities
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed February 22, 2006

Stayed one night in January 2006. Facility just like new, staff friendly and professional. Night desk person (young woman) was as helpful and nice as can be. If you're staying in Sacramento this hotel is minutes from downtown and an excellent choice.

  • Stayed January 2006, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MAGALIA
Top Contributor
148 reviews 148 reviews
114 hotel reviews
Reviews in 85 cities Reviews in 85 cities
409 helpful votes 409 helpful votes
4 of 5 stars Reviewed March 3, 2005

This is the newest Holiday Inn Express in the Sacramento area and it shows! Very nicely appointed rooms (even near elegant), a pleasant breakfast room, friendly and helpful service. The only drawback is the neighborhood in which the hotel is located. Look out of your window and you see nothing but large industrial complexes (plus the nearby freeway). But the construction of the hotel is solid, the windows are double paned: so you wont be bothered by noise. If you only need a place to stay, this is the best Holiday Inn in Sacramento. Underground parking with direct elevator access to all floors provided.

  • Stayed March 2005, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed October 16, 2004

New, clean and nice hotel. Relatively close (12 mi., but no shuttle ) to the airport (we stayed there because we had a 6am flight from Sacto Int'l, but we had a rental car). I recommend it. I've stayed there 2 times already and it is spotless. Good free breakfast selection and nice staff and a hot tub.

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Express - West Sacramento? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express - West Sacramento

Address: 2761 Evergreen Ave, West Sacramento, CA 95691
Phone Number:
Location: United States > California > West Sacramento
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #3 of 16 Hotels in West Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express - West Sacramento 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
The Holiday Inn Express Hotel West Sacramento, California, is a 100% smoke-free hotel in the Sacramento area, conveniently located just off Business 80 and Harbor Blvd. It is two miles from Downtown Sacramento, Old Sacramento, State Capital, Raley Field, Sacramento River, Port of Sacramento and the Sacramento Convention Center. We provide excellent facilities and a prime location for the business or leisure traveler. All rooms have free high-speed Internet connection. Airport shuttle service is available with a charge. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Cheap Tickets, Priceline, Orbitz, Hotels.com, Travelocity, BookIt.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express - West Sacramento reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express - West Sacramento Hotel West Sacramento
Holiday Inn West Sacramento
West Sacramento Holiday Inn

Owners: What's your side of the story?

If you own or manage Holiday Inn Express - West Sacramento, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.