I recently stayed at this property after having a late evening flight cancelled out of SMF. The staff was courteous and checked me quickly and I was out early the next morning for my flight so I never experienced any of the properties amenities. I do however need to extend a huge THANK YOU to Abraham who was working the desk the morning I departed. When I got through security at SMF I realized I didn't have my wedding ring and had a feeling it fell off while I was sleeping (bad habit of playing with it). Abraham answered the phone when I called and rather than turning it over to housekeeping, placed me on hold, went to my room, found the ring, and worked with his manager to FedEx it back to me the next day! That's how customer service is done folks! Thanks again Abraham. You rock!