We had 3 nights here at the start of our US trip. Arrived in the morning off a Sydney flight and the room was ready for us which was fantastic. A beautiful room - spacious and well set out. A huge bathroom and I mean huge. Separate shower and bath. Very comfy bed and a huge terrace.
We started with an easy day and spent a few hours by the pool with lovely bloody mary's and snack food. Was one of the highlight days of the trip.
Concierge was very helpful as were the folks out front getting taxis.
We ate at the rooftop restaurant which was great but the breakfast restaurant was a shambles. The wait staff were disinterested and difficult to get to do anything - refills, cutlery etc. Food is reasonably good quality.
We also ate in the Gordon Ramsay restaurant which was disgraceful - see my other review for details.
In terms of location, it worked for us. It was across the road from the Big Bus stop, walking distance to a pharmacy and mall, and round the corner from iconic Sunset Strip locations such as Whisky A GoGo and Viper Room.
Only glitch was that there was no in-room coffee maker. Until on the last night I read a review on here complimenting them on their coffee machines. So I hunted around the room and there was none. So I called the front desk and they sent one up. Then I had to call in the morning to get coffee pods sent up and a separate visit for cups. Then the damn thing didn't work. Spent 30 minutes and $10 in tips to people to bring the makings for a coffee, and got no coffee. Would have been cheaper and more satisfying to order a coffee from room service. I mentioned this to front desk when checking out and their curious response was "It's a pity you didn't have anything from your minibar because then I could have deducted an amount to compensate you for the inconvenience". Super. Thanks,
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- Also Known As:
- The London West Hollywood Hotel West Hollywood
- London West Hollywood
- London Hotel West Hollywood