There are many things we loved about the London- the rooms are spacious, great bathrooms with huge soaking tub and gigantic showers with two shower heads to choose- a large patio off the room, wonderful breakfast which was included in our stay since we did the Amex Plat card fine hotels deal. The only negatives were a few bumps with the valet (the first time we asked for the car it took over 30 minutes to retrieve it, so these day I allowed more time and found they had decided to put the car back in the garage because we were five minutes "late" to get it- pretty annoying).
The other issue was that I was really looking forward to sitting on the pool deck our first night and having a relaxing drink and enjoying the great views of LA,, only to find there was a wedding booked up there. I actually was asked to move out of the lounge chair I in to the other side of the roof to accommodate the wedding reception guests. This should not happen in a hotel of this caliber- when you fly a great distance to stay at a nice hotel you should be able to enjoy the facilities without being interrupted by a wedding. They should have a different floor of the hotel for banquets or large parties if they are hosting thes kinds of events. Just my opinion- otherwise loved the hotel. The front desk staff were fabulous.