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“Very Spacious Rooms” 4 of 5 stars
Review of The London West Hollywood

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The London West Hollywood
5.0 of 5 Hotel   |   1020 North San Vicente Boulevard, West Hollywood, CA 90069   |  
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Ranked #3 of 17 Hotels in West Hollywood
Detroit, Michigan
Top Contributor
127 reviews 127 reviews
19 hotel reviews
Reviews in 49 cities Reviews in 49 cities
53 helpful votes 53 helpful votes
“Very Spacious Rooms”
4 of 5 stars Reviewed April 16, 2013

I love the layout of these rooms. They are so spacious with great, large bathrooms that are well lit and have nice, huge showers. The valet, bellmen and front desk staff are very efficient and friendly. Views from the guest rooms aren't always great unless you pay for an upgraded rooms but they offer a lovely rooftop pool and restaurant with views of the city. Location is ideal to walk to restaurants.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,084 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Los Angeles, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2013

My husband and I stayed at the London several weeks ago for a night on business. Having lived in LA for several years, I am very familiar with the area and visit often. This was our first time at the London and won't be the last. The check-in was quick and efficient, once we got to the room we were pleasantly surprised at the space and roominess. I LOVED THE HUGE BATHROOM!! It took a bit longer than usual for our bags to be delivered to the room and the front desk staff graciously comp'd champagne for us at the rooftop pool. The pool area was a little trendy, but nice. It was breezy that day so we decided to go back to the room to relax before dinner. Dinner at Gordon Ramsey's restaurant was one of the best meals I've had in awhile. The service was attentive but not overbearing, the food exceptional in preparation and quality, and the drinks were on point. I ordered several small plates, the asparagus risotto and beet salad were delicious. My husband ordered a fish and roasted brussel sprouts which were also excellent. We had breakfast at the restaurant the following morning and the food and service were consistent with the dinner service. We are looking forward to our next visit to the London and Gordon Ramsey's...

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto, ON
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed April 14, 2013

Stayed at this hotel for the first time for 6 days on a business trip to LA. Had a room on the 4th floor facing San Vicente, very quiet and the room was deluxe. It was way too big for one person, could have fit a small family and very tastefully decorated. The bathroom was a palace, to be honest it could have been a spa.

Now on to the fitness centre. This space is located on the 9th floor of the hotel beside the heated outdoor pool and rooftop terrace, which was beautiful. There's a fantastic view of the Hills and the city. Back to the fitness centre, this is a dingy little room with no view and the treadmills and ellipticals face the wall. You have this beautiful view on this floor and you have your fitness centre in a cell. Why not have a bank of windows to let in the sun, I was very disappointed especially since I was there for a week and needed to get my gym time in.

As for the breakfast buffet, get there early. Scraps as you get closer to 10am with not a refill in sight. If you decide to order from the menu, service is terrible. The wait staff is in their own little world, took forever to have our order taken after we sat. Had to get up and ask someone to come over and we were a large group, so we were noticed. Gordon Ramsey would not stand for this.

Overall, the room and the service at the main desk and valet saved this rating.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 13, 2013

My partner & I arrived late in the evening, check-in was prompt & courteous. Our room was upgraded - a large beautiful corner suite with a balcony complete with a his'n'her walk-in shower and amazing soaking tub. We had dinner at Gordon's restaurant - was absolutely lovely, the staff were professional, the ambiance soft and relaxed. The food was excellent, surprisingly my favourite dish of the evening had sprouts which I normally dislike! We used room service a couple of times, overall this was excellent, although a couple of drinks were missing from one order - this however was rectified within minutes - our room service attendant was brilliant, a very personable young woman. Loved the location of the hotel, it being so close to Sunset Blvd with its famous clubs, these being within walking distance.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saint Helena, CA.
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed April 11, 2013

The check in was very stiff and not very friendly.As usual no upgrade on my Amex Centurion card .We have stayed several times and never been upgraded and always have had cool service from the front desk.The door man was great as was the bell man . They offered us car cleaning service which we wanted .We got the car the following day still dirty .They felt bad and gave us a free wax,very nice . The Hotel was full and so was very busy .So its hard to write a review with out that been said .The Pool bar service was very bad,I ended up going to the bar to get our wine.This has been the same with all our stays .The pool/rooftop was closed Friday for a private event .That is not good as that was where we were going for the day.We are on vacation .Breakfast was very good as was the service .We had a strange banging noise in our room all night ,every 15 minutes or so .We asked to get it fixed but I can still hear it now .Hope it is fixed for tonight .We love this Hotel and the rooms and feel very safe here .We will be back .They just have some issues to work on .

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Melbourne, Australia
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 11, 2013

Stayed 2 nights at the end of a USA trip, and it was the highlight hotel. Rooms are massive and very luxurious, but wait till you see the bathroom. You feel you have stepped into a spa, with the deepest bath I have come across and even a double shower. Service was great, especially from the Bell staff and porters. Breakfast was a little dissapointing but the rest was 5 star all the way and absolutely the best West Hollywood hotel.

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brooklyn, New York
Senior Contributor
46 reviews 46 reviews
35 hotel reviews
Reviews in 39 cities Reviews in 39 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed April 11, 2013

Very much like any other resort hotel.
When you arrive, they try to suit us with the nice view on LA. The room was really nice, clean, spacious. it has a little private balcony.
On our floor, people were smoking illegal substance and you could smelt it in your room. Are the room smoking or non-smoking? They told us that they would ask Security to check, it didn't change anything.
The rooftop is crappy. If you want to enjoy the sunset, too bad... it is on the other side of the building. To reach to cocktail side, you need to walk in the water of the swimming pool. We had to ask ourself our cocktail at the bar, the bar attendent are really slow. They ask us 5 times our room number.
The restaurant is terrible. There are no nice tables for couple. You basically watch you neighbor eating, while you try to have a romantic diner with your husband. Do not expect the same quality as the NY London Gordon Ramsay restaurant. You will be disappointed.
The breakfast is very good. You still have to wait 20min before to get seated, even if they have empty table.
Parking on site is convenient and efficient.
Good location.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The London West Hollywood

Address: 1020 North San Vicente Boulevard, West Hollywood, CA 90069
Phone Number:
Location: United States > California > West Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in West Hollywood
#3 Luxury Hotel in West Hollywood
#3 Family Hotel in West Hollywood
#4 Business Hotel in West Hollywood
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The London West Hollywood 5*
Number of rooms: 200
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Also Known As:
The London West Hollywood Hotel West Hollywood
London West Hollywood
London Hotel West Hollywood

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