From the front desk, to the restaurant, gift shop, bell men, and valet staff., we were treated with courtesy and kindness by one and all. We were disappointed that the rooftop pool and fitness center were occupied by a film crew during most of our stay. However, upon mentioning this, our room rate was reduced. The breakfast buffet was great, dinner in Gordon Ramsey's restaurant was delicious (service was a little slow, but respectfully so.) We would stay here again.