Nice rooms with good views. The bathrooms are huge which is a big plus. The valet parking is only $ 33.00 a day which is low in Los Angeles. Breakfast in included and the pool bar is fun. The neighborhood is squiffy, but safe. You can cab it anywhere. Overall relaxing for a different LA experience

We stayed here during one of the busiest seasons in the LA area, but you'd never know. The staff was on top of absolutely everything. We felt like VIPs our entire stay. The rooms are spacious and the bathrooms are HUGE. We loved the double shower and soaking tub. Our room had a lovely view of Los Angeles that seems to go on forever. The location was easy to get to. The concierge team was very knowledgeable and gave us great advice on everything from dinners to where to watch the sunset. We were very impressed with the breakfast offered each morning. We can't say enough good things about this hotel and can't wait to go back!

We stayed at the London for four nights just prior to Christmas. We thoroughly enjoyed the hotel, the rooms were great, the staff helpful, and the continental breakfast was a real bonus! We arrived in the morning after an overnight international flight, and were delighted that an early check-in was no problem at all. It is a great location from which to explore LA, and make sure you experience the nearby Grove Shopping Centre, which is one of the most pleasant shopping environments I have seen! We would not hesitate to stay at the London again, and would thoroughly recommend it to others!

Very well located hotel in West Hollywood with large rooms and bathrooms. Impecible taste in design - takes a bit to look behind the posh and stylish decor to realise this was an old hotel. A lot of money has been spent here to provide a truly boutique feeling product. This is a large hotel, but the staff still make you feel like you are the only guests there. Concierge services organising hotels and tours etc best we have experienced.

Criticisms - a Gordon Ramsay restaurant, the food was good - quite good in fact, however the service was not what was expected from both the chef's well publicised standards, and the hotel status and market. Each morning for breakfast we were forced to wait (up to 20 minutes) for a table, even though there were many tables vacant. Not sure why, especially given most were just having continental breakfast. For Christmas dinner also, the staff were rigid in their refusal to allow one of our dining guests to only order and be served one course (instead of the full set menu of 3 courses). I would go as far to say that the staff member was rude in their refusal and redirection.