After booking through American Express Platinum Fine Hotels & Resorts I could not have been more pleased with my experience! The hotel is everything it is said to be and more! Upon check in I was given a complimentary upgrade. We ate lunch on the roof, dinner and breakfast at Gordon Ramsay's restaurant in the hotel and also high tea at the roof top lounge. The food and service was perfect. The hotel staff excellent. I cannot offer anything but praise for this hotel!

My girlfriend and I stayed at this hotel for two nights on a quick LA stopover after a long flight from Melbourne before heading to Vegas! We had a Verandah suite and couldn't fault the room or hotel. The room and bathroom was huge!!!! The hotel itself is in the perfect location to walk to restaurants and nightlife and only a 5 min cab ride to Hollywood Walk of Fame. Its a shame we didn't stay longer and make more use of the rooftop pool.... it was perfect place to get over our jet lag.

I recently stayed at the London West holywood hotel during a business trip to LA and I enjoyed my stay there and I rate the hotel as excellent in all aspects except that your sleep may be interrupted by the sound of the Ambulances any time of the night as it is close to a medical center with busy emergency department. The hotel is situated in a nice area not far from good resturants and nice local shops. It is close to Beverly Hill and Rodeo Drive. The all-suites hotel itself is very clean and the rooms are well appointed. Staff are very helpful. The roof top swimming pool and Resturant are magnificeint. The breakfast does not match the excellent hotel as I will only give it good.

We stayed at The London for 3 nights in a veranda suite. The room was beautiful with great views over LA.
When we arrived the rooftop pool was being used for a function so the hotel offered is free cocktails in Gordon Ramsays Box restaurant. Great bar and amazing cocktails!
Breakfast is included in the room rate at The London and it is fantastic. Although only continental, it does have a lot of choice.
The rooftop pool is well worth a visit, with great views and the food is also nice.
Again the pool was closed from 4pm for another function.
Service was very good at The London. The only bad things were that we ordered a bottle of champagne to the room and when it arrived it had not even been chilled. It would have been nice to been told and maybe offered a different bottle.
And once when we had returned from breakfast the cleaner was already in or room. We asked for 10 minutes privacy so we could get ourselves ready for the day ahead and she did not leave the room which was very uncomfortable.
Overall I would stay there again and would recommend it to anyone wanting to stay in Hollywood or LA.