We stayed her for three nights last week. The hotel is gorgeous and well located. We loved our room and the view from it. MOST of the staff that we encountered were professional, friendly and helpful, with the breakfast staff in the restaurant being especially good. Speaking of breakfast, the included continental breakfast was wonderful. Unfortunately, some of the staff were not up to the excellence of the rest of our experience. Haughtiness and incompetence have no place in the staff of a hotel this nice. That was jarring.

My husband & I stayed at this hotel for 3 nights (06/02/2012) and thought it was wonderful. The rooms are a wonderful size and bathrooms to match. The staff were very attentive and nothing was too much for them. Our upgraded room had amazing views over LA and the Hotel is ideally situated.
The rooftop swimming pool has amazing views and it is lovely to eat by the pool in the evenings, they will supply you with heaters & blankets if you are staying out of season.
The breakfast at the Boxwood Cafe is well worth waking up for! We would certainly go back to this Hotel!

We came up from Orange County for the weekend. Read the reviews on TA and looked at the photos. The London lived up to the hype and more. I don't believe we have ever had friendlier service from all staff members at any hotel. The room was big and very comfortable, with a wonderful bathroom including a huge tub and separate two person shower. There is a very hip rooftop pool and an excellent Gordon Ramsey resaurant and bar. A nice breakfast buffet spread was included in the rate as was WiFi. The location is steps from Sunset Blvd and walking distance to several clubs if one is interested in that. Although it was Grammy weekend and the hotel was completely booked, we could not have received better service. We like The Mondrian very much but The London rates even better in our book. We will surely return.

excellent rooms; spacious, clean, fresh, beautiful appointments. Friendly and helpful staff. Easy access to all parts of the city. .. did not have to get on a freeway from the airport. will be returning often.