We came up from Orange County for the weekend. Read the reviews on TA and looked at the photos. The London lived up to the hype and more. I don't believe we have ever had friendlier service from all staff members at any hotel. The room was big and very comfortable, with a wonderful bathroom including a huge tub and separate two person shower. There is a very hip rooftop pool and an excellent Gordon Ramsey resaurant and bar. A nice breakfast buffet spread was included in the rate as was WiFi. The location is steps from Sunset Blvd and walking distance to several clubs if one is interested in that. Although it was Grammy weekend and the hotel was completely booked, we could not have received better service. We like The Mondrian very much but The London rates even better in our book. We will surely return.

excellent rooms; spacious, clean, fresh, beautiful appointments. Friendly and helpful staff. Easy access to all parts of the city. .. did not have to get on a freeway from the airport. will be returning often.

Sit at your desk on a cold, dreary day and dream of your perfect hotel. Increase your expectations a few times and you now know what to expect from The London.

This hotel truly does excellence and most of all does it well. The staff are well trained, knowledgeable and seem to take immense pride in their work. Rooms are incredibly large, comfortable and well furnished with all expected features plus a few more.

The pool area was incredible and the staff really went out of their way to help actively walking around the sun-loungers looking to get guests whatever they needed to make their days complete.

Food was delicious without exception offering options to suit most tastes. Even room service was done to a high standard and was well presented without compromising on the comfort food element many look for in a room service meal.

Overall prior to arrival don't be afraid to increase your expectations of this hotel - they will rise magnificently to the challenge and therefore won't disappoint.

On a previous visit in November 2010 our arrival after a long journey was not handled well, although in every other respect the hotel was well up to standard. This time we stayed 4 nights over Christmas and 3 nights at the end of January and the experience was outstanding. From the pleasantly efficient forecourt greeting, through check-in, bag-handling, house-keeping, to the restaurant service, the attention we received was all we could have wished for. The London Vista suite with views to the Hills and distant downtown was spacious and luxurious. A couple of other important things ticked boxes for us - copious quantities of top quality white cotton towels and excellent sound insulation - not a sound from either side, above or below. Just one very small point - on three occasions we had to call reception for replacement door key-cards because the magnetic strip is immobilised when near credit cards or car keys. Back to the tech guys! However, we have no hesitation in recommending this hotel to our friends.