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“Exceptional Experience” 5 of 5 stars
Review of Sunset Tower Hotel

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Sunset Tower Hotel
4.0 of 5 Hotel   |   8358 Sunset Boulevard, West Hollywood, CA 90069   |  
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Hotel amenities
Ranked #1 of 17 Hotels in West Hollywood
Genoa, Nevada
1 review
1 helpful vote 1 helpful vote
“Exceptional Experience”
5 of 5 stars Reviewed March 24, 2014

We spent a long weekend at the Hotel and dined in the restaurant and at The Terrace. This was a birthday celebration for very special friends. We had such an amazing time. The attention to detail by the staff is something I have never quite experienced before. Tim the wonderful host, Angel the best server ever and Dmitri the unparalleled maitre d' made for the most memorable time. Rooms and food are very very good. I highly recommend.

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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654 reviews from our community

Traveler rating
    535
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Genoa, Nevada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2014

This was an amazing experience! The staff is just amazing. They make you feel like you are the most important guest on site! Tim is an incredible host and Angel an absolute gem. He was our server on a number of occasions and each time was better as he knew our preferences. The hotel and their staff pay amazing attention to each and every detail. I can't forget to mention Dimitri! While he is well known to many, again, he makes you feel so special, you feel like the guest of honor!

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2014

Stunning Art Deco Hotel in West Hollywood with excellent accommodation but above all the service and care is impeccable. Solyana, Viktoria and Angel in the restaurant are superb and friendly and reflect the very high standard of service. The food was excellent and the front desk service was faultless. Fantastic views of LA are unmatchable.
Thank you for the best hotel stay I've ever had in Los Angeles in over 20 years of coming here!

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yonkers, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 24, 2014

Though I've reviewed The Sunset Tower before, it's worth noting that after several recent visits, the hotel is just as wonderful as ever. Several things set this hotel apart. First, its location and history and the beauty of the building can't be beat. If you're in West Hollywood, there's no better place. Second, is the staff, made up of people who are so friendly and helpful and who remember all the things you enjoy. I could speak about so many, but four who particularly stand out will have to do for now. Tim, the Guest Ambassador, encompasses everything that you suspect someone with that title should have -- grace, care, knowledge, and commitment to detal. When he says, "Welcome home, " you know that he means it. Tucker, a concierge, could not be more friendly or pro-active, and is always willing to help in the kindest way with the highest professionalism. And Victoria and Angel in the Terrace bring smiles, attention to detail, and a great guest experience to any meal there.

It's always a pleasure to return to The Sunset Tower!

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2014

it was such a pleasure to stay there it was quick but great, if you want to relax it's the best place! perfect for business meetings! everything was made to make you feel in the old hollywood! Also an amazing service by Solina.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Hollywood, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2014

Absolutely AMAZING! I decided to come to Sunset Tower for lunch- and I've dined at a lot around this city and this place definitely stuck out from the crowd. The scene was great, the food was decadent, but what really stood out was the service-BY FAR THE BEST. Everyone here is very personable, nice, and treats you with the utmost respect! I highly recommend coming here whether you're a local or traveling-it's a MUST VISIT! Ask for Soliana-you won't be disappointed!

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2014

The staff couldn't have been more accommodating and warm! I met Soliana this morning at The Terrace and the service was simply wonderful. The hotel has beautiful architecture...you feel as if you are stepping back in time to Old Hollywood. Simply glamorous and lovely!

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunset Tower Hotel

Address: 8358 Sunset Boulevard, West Hollywood, CA 90069
Phone Number:
Location: United States > California > West Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in West Hollywood
#1 Business Hotel in West Hollywood
#1 Luxury Hotel in West Hollywood
#2 Romantic Hotel in West Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sunset Tower Hotel 4*
Number of rooms: 81
Official Description (provided by the hotel):
Located on the famed Sunset Strip in the City of West Hollywood, The Sunset Tower is next door to Beverly Hills and minutes from all the major studios and attractions. With 74 elegant suites and rooms - most with views of Beverly Hills, the Hollywood Hills and downtown Los Angeles - as well as a top-notch modern bistro, the Tower Bar, a poolside grill, The Terrace and a full service spa and beauty salon. ... more   less 
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Also Known As:
Sunset Hotel West Hollywood

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