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Sunset Tower Hotel: Traveler Reviews

4.0 of 5
8358 Sunset Boulevard, West Hollywood, CA 90069
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Sunset Tower Hotel
Ranked #1 of 17 hotels in West Hollywood
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283 reviews from our community

    Trip type
Traveler rating
    214
    38
    10
    11
    10
Date Rating
Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
“very poor customer service”
1 of 5 stars Reviewed February 11, 2013

a friendly hotel it is not. The hotel lost our bags that we had placed in storage with them. The hotel staff insisted that the lost luggage had nothing to do with the hotel but that the responsibility lay with the security company that had a contract with the hotel. We had to go to LAX Police
Dept. to retrieve our bags and had to suffer indimidation and rudeness rom the police dept. At no stage did the hotel assume responsibility. I will never stay at this hotel again. we did get compensation but nothing compared to the losses we incurred.

Room Tip: just dont saty there.
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  • Stayed February 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask jacqualine h about Sunset Tower Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CT
Top Contributor
72 reviews 72 reviews
17 hotel reviews
Reviews in 38 cities Reviews in 38 cities
48 helpful votes 48 helpful votes
“Truly rises the label of being "special"”
5 of 5 stars Reviewed February 8, 2013

Forget for a minute that the Sunset Tower caters to Hollywood hipsters and celebrities, which is particularly self-evident in the pool, bar and restaurant areas. No matter who you are, you can't help but appreciate the attention that guests receive from the moment you pull into the courtyard, and the layouts and amenities in the rooms. I had a junior suite (complimentary upgrade) - which had a fantastic sitting area, and semi-rounded window with a create view of Sunset Blvd. It has all the luxuries you suspect, including plush robes and the like. But the real appeal is the ambiance. Even though said hipsters and celebrities are easy to spot, the hotel has an understated vibe that feels truly special, yet never pretentious or pompous. The result is, no matter who you are, you feel like you truly belong. That, I'm thinking, is no easy feat!

Room Tip: If you can swing it, ask for the junior suite.
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask rurimaja about Sunset Tower Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delray Beach, Florida
1 review
1 helpful vote 1 helpful vote
“amazing”
5 of 5 stars Reviewed January 25, 2013

the sunset tower hotel is amazing!! it has great energy and the people who work there were beyond fabulous. It is in a great location, it's beautiful and in my opinion this is the BEST place in LA to stay.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Peter D about Sunset Tower Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
“Loved it...”
5 of 5 stars Reviewed January 23, 2013

First time staying at the Sunset Tower hotel this last trip to LA. Loved it... I had a big meeting with my Playboy editors early evening in the bar, rubbed elbows with Lionel Richie and Martin Short... Could not have asked for more.

ME

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask MeInMyPlace about Sunset Tower Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Only place to stay in LA !”
5 of 5 stars Reviewed January 19, 2013

This is one of my world favorite hotels .
Exceptional staff at the front reception , restaurants , & lovely women & men in housekeeping ! The rooms are a great size , often I'm upgraded when available .
Tower Restaurant is probably one of the best in LA & not everyone needs to know that ! The Sunset Tower is a very classy
joint & it's not star struck ! Low key , peaceful & relaxing , that's what it's all about . I always feel home !

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask greg044 about Sunset Tower Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andaz West Hollywood
Great value on a similar hotel
West Hollywood, CA
4.5 of 5 stars 1,044 Reviews
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Additional Information about Sunset Tower Hotel

Also Known As:
Sunset Hotel West Hollywood
Address: 8358 Sunset Boulevard, West Hollywood, CA 90069
Phone Number:
Region: United States > California > West Hollywood
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in West Hollywood
#1 Luxury Hotels in West Hollywood
#2 Family Hotels in West Hollywood
#6 Romantic Hotels in West Hollywood
Price Range: $$$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located on the famed Sunset Strip in the City of West Hollywood, The Sunset Tower is next door to Beverly Hills and minutes from all the major studios and attractions. With 74 elegant suites and rooms - most with views of Beverly Hills, the Hollywood Hills and downtown Los Angeles - as well as a top-notch modern bistro, the Tower Bar, a poolside grill, The Terrace and a full service spa and beauty salon. ... more   less 
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Sunset Tower Hotel
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