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“Pleasant stay in WeHo” 4 of 5 stars
Review of Ramada Plaza West Hollywood Hotel and Suites

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Ramada Plaza West Hollywood Hotel and Suites
3.0 of 5 Hotel   |   8585 Santa Monica Boulevard, West Hollywood, CA 90069 (West Hollywood)   |  
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Ranked #15 of 17 Hotels in West Hollywood
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
39 helpful votes 39 helpful votes
“Pleasant stay in WeHo”
4 of 5 stars Reviewed today NEW

Clean and well maintained hotel. Staff very kind and helpful. Beds were comfortable, however the walls were thin and could hear everyone and everything in proximity to the room, so bring ear plugs and you should be fine.
Located in a very nice area with lots of eateries and grocery stores if you don't want to go too far.
A nice stay in a beautiful place.

Stayed April 2015, traveled with family
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
2 of 5 stars Reviewed 4 days ago NEW

I've actually been trying to get in touch with the general manager of this WeHo location since Friday morning. We woke up to seeing bed bugs in our bed.. Went and told the Manager on duty, he told me he would have the manager of housekeeping confirm that it was a bed bug. She confirm. I was offered an upgrade on my room but by the time I was ready to check out. We were asked to stay, I asked if there could be reimbursement for at least the one nights stay with the bug but he refused and gave me a card to the general manager who's phone still goes straight to voice mail days later. I love the location and the facility is decent.. But beg bugs multiply and travel and I feel like they didn't see the bigger picture.. I'm very disappointed in the customer service.

  • Stayed April 2015, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Ramada

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ramadaweho, Manager at Ramada Plaza West Hollywood Hotel and Suites, responded to this review, 2 days ago
Thank you for your review.

We apologize for any inconvenience you experienced. After further investigation, there were no bedbugs found in your guestroom, but apparently, a bug. Bedbugs can be a serious issue and we have service providers contracted to address and resolve issues like this. The presence of bedbugs doesn't relate to a cleanliness issue, but rather they are transported, often unknowingly by guests in their luggage.

In your particular case, you were upgraded to a loft suite, which you stayed 3 nights and you were also provided complimentary breakfast.

Your original room was serviced by our housekeeping staff and was rented later that evening without any incident or complaint.
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Arlington, Virginia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

No better place to stay in the area in terms of access to everything. On site restaurant Kitchen 24/7 is excellent. Soundproofing of the floors and hallways would make this top notch. Parking fee is excessive.

  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel and Suites, responded to this review, 4 days ago
Thank you for your review.

Our centralized location does provide our guests convenient access to restaurants, shopping and entertainment venues. Kitchen 24, our on-site restaurant is very popular among hotel guests and the local area. They also provide room service, 24 hours a day for our hotel guests.

Our overnight parking rate remains one of the lowest in the area. Historically, West Hollywood has limited parking space available, and parking rates tend to reflect this problem. Typically, most urban hotels charge for overnight parking. The parking structure is managed by Valet Parking Services. Full valet service is provided to hotel and retail customers at no additional charge.
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Additional Information about Ramada Plaza West Hollywood Hotel and Suites

Address: 8585 Santa Monica Boulevard, West Hollywood, CA 90069
Phone Number:
Location: United States > California > West Hollywood > West Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in West Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Plaza West Hollywood Hotel and Suites 3*
Number of rooms: 175
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Also Known As:
Ramada Plaza Hotel-West Hollywood Hotel West Hollywood
Ramada Plaza Suites West Hollywood
Ramada West Hollywood
West Hollywood Ramada

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