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“Very disappointed. The was no electricity all night. The...” 1 of 5 stars
Review of Ramada Plaza West Hollywood Hotel and Suites

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Ramada Plaza West Hollywood Hotel and Suites
3.0 of 5 Hotel   |   8585 Santa Monica Boulevard, West Hollywood, CA 90069   |  
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Ranked #15 of 17 Hotels in West Hollywood
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1,474 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pahrump, Nevada
1 review
4 of 5 stars Reviewed 1 week ago NEW

The rooms were nicely appointed and very clean. Shopping in the area is great. One elevator was not working and then the other was blocked off as well. There is no airport shuttle as listed on the Ramada website. However, I did have a nice comfortable stay.

  • Stayed January 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel and Suites, responded to this review, 6 days ago
Thank you for your review.
Ramada Plaza WEHO provides clean, nicely appointed guestrooms that are reasonably priced. The hotel is located within walking distance to many exciting night clubs, fine restaurants and great shopping on Santa Monica, Sunset Blvd, Melrose Avenue and La Cienega Blvd. We’re also close to Hollywood Blvd, Universal Studios, Rodeo Drive, Beverly Center, The Grove, and Cedar Sinai Medical Center.

Our guest elevators are currently being upgraded as part of an elevator modernization project. Both of our lobby elevators have now been upgraded. We’re very excited to have the project completed!

On a couple of occasions during the upgrade, one of the elevators experience a problem, which repaired and corrected. We apologize for the inconvenience our guest have experienced and appreciate their patience and understanding during the upgrade process.

We don't offer shuttle service, but usually refer guests to Super Shuttle if they require shuttle service. We do offer on-site taxi service, rental car service (Enterprise) and town car service.
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Pahrump, Nevada
Top Contributor
151 reviews 151 reviews
57 hotel reviews
Reviews in 53 cities Reviews in 53 cities
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

After a problem, we were upgraded to a very nice suite. The hotel had on elevator down when we arrived and both were down when I checked out. We used the service elevator. Room service comes from a co-located restaurant and the food was not bad. The rooms were clean and inviting. I had to wait for the front desk clerk to stop talking to the valet in order to check in. The clock in my room was not working properly and rather than bring another they scheduled a wake-up call for me. It worked but I don't like to count on wake up calls. Not all the numbers on the phone worked. Little things like that are a big contrast to how nice the rooms look. If you book on the Ramada site, be aware THERE IS NO AIRPORT SHUTTLE, as listed. It is also expensive to park there. So, you get the good with the bad. It is in a great location, lots of shops and restaurants. It is just over a mile from Cedars-Sinai Medical Center as well.

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel and Suites, responded to this review, 6 days ago
Thank you for your review.

Our guest elevators are currently being upgraded as part of an elevator modernization project. On a couple of occasions during the upgrade, one of the elevators experience a problem, which was repaired and corrected. We apologize for the inconvenience our guest have experienced and appreciate their patience and understanding during the upgrade process.

Both of our lobby elevators have now been upgraded. We’re very excited to have the project completed!

Kitchen 24, our on-site restaurant, provides hotel room service 24 hours a day, 7 days a week.
They also offer a wonderful selection of food, appetizers and drinks. The menu items prices are reasonably priced and they’re open 24 hours a day serving breakfast, lunch and dinner. They also feature a wonderful outdoor patio area an offer a full bar with an extended happy hour, 7 days a week.

Our overnight parking rate remains one of the lowest in the area. Historically, West Hollywood has limited parking space available, and parking rates tend to reflect this problem. Typically, most urban hotels charge for overnight parking.

The hotel has never provided shuttle service, but usually refers guests to Super Shuttle if they require shuttle service. We do offer on-site taxi service, rental car service (Enterprise) and town car service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed there twice and have to say best service I ever got from the guys working there Hugo and Jose made our holiday a great time telling is we're to go what to do made it more safe, the hotel was good never had a issue with the room good location not far from many things.

  • Stayed September 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel and Suites, responded to this review, 1 week ago
Thank you for your review.

We appreciate your comments regarding the excellent customer service you received from both Hugo and Jose.

Ramada Plaza WEHO has a very central location in the heart of West Hollywood. The hotel is within walking distance to many exciting night clubs, fine restaurants and great shopping on Santa Monica, Sunset Blvd, Melrose Avenue and La Cienega Blvd. We’re also close to Hollywood Blvd, Universal Studios, Rodeo Drive, Beverly Center, The Grove, and Cedar Sinai Medical Center.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama City, Panama, Panama
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Great (and surprisingly cheap) hotel in West Hollywood. It's in the middle of the Gay District, so if you have a problem with homosexuality, you should probably avoid this place.

The hotel is really nice, the location couldn't be better and the staff is nice and friendly.

The only downside is the fact that the parking cost $30/day !!! This is really expensive for a parking space, but it's impossible to park for free within walking distance from the hotel, so I guess it is what it is.

  • Stayed January 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel and Suites, responded to this review, 1 week ago
Thank you for your review.

West Hollywood is a very diverse, safe and affluent community that offers something for everyone.

Ramada Plaza WEHO provides clean, nicely appointed guestrooms that are reasonably priced. We have a very central location in the heart of West Hollywood. The hotel is within walking distance to many exciting night clubs, fine restaurants and great shopping on Santa Monica, Sunset Blvd, Melrose Avenue and La Cienega Blvd. We’re also close to Hollywood Blvd, Universal Studios, Rodeo Drive, Beverly Center, The Grove, and Cedar Sinai Medical Center.

Our overnight parking rate remains one of the lowest in the area. Historically, West Hollywood has limited parking space available, and parking rates tend to reflect this problem. Typically, most urban hotels charge for overnight parking. The parking structure is managed by Valet Parking Services. Full valet service is provided to hotel and retail customers at no additional charge.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza West Hollywood Hotel and Suites

Address: 8585 Santa Monica Boulevard, West Hollywood, CA 90069
Phone Number:
Location: United States > California > West Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in West Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Plaza West Hollywood Hotel and Suites 3*
Number of rooms: 175
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Also Known As:
Ramada Plaza Hotel-West Hollywood Hotel West Hollywood
Ramada Plaza Suites West Hollywood
Ramada West Hollywood
West Hollywood Ramada

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