We have just returned from a 2 week trip in the USA and this was the first hotel we stayed at. Check in was simple and whilst the staff weren't overly friendly they were courteous. We were a little disappointed with the size of our room, it looked a lot bigger in the pictures. We booked a loft suite and wouldn't recommend having four people stay in one, mind you one of these was a toddler. They allowed us a rollaway bed but it was very congested. Our room also had a strange smell, probably best described as musty.The room could have been a little cleaner, housekeeping certainly weren't real thorough.
The pool area was nice and it was never over-crowded. We only ate at the restaurant next door once, but enjoyed it.
Los Angeles is not the easiest city to get around when you don't have your own transport, but we did find it an easy walk to the closest 'Hop on Hop off' bus stop. It's about a 15 minute walk from the hotel and the concierge can organise your tickets for this. They also organised our bus trip to Disneyland which picked us up and dropped us off at the hotel.
West Hollywood is an interesting place to walk around and whilst there weren't alot of shopping options close by, there were quite a number of eating options.
We had one very unfortunate experience during our four night stay here. We purchased tickets to a Dodgers game and asked the concierge to organise a taxi to the game. We allowed plenty of time to see the pre-game activities. Instead of calling a cab, the concierge, Jose, said that he would take care of it and called someone else to come get us, we're guessing it was a friend of his. We then sat in the lobby for 40-45 mins waiting for our ride. We were quite surprised to find a gentleman turn up in a Hummer to drive us to the game. Jose told us that he had organised for it to be $50 each way. Which after talking to locals we've discovered is a lot more expensive than a cab cost. When we were dropped off at the game, the driver informed us that the cost was in fact $160 for the round trip and he insisted we pay him there and then. We thoroughly enjoyed the game and would highly recommend you try and get to one if you're in LA, but we weren't real confident that we would see our driver again. To his credit he did come back and pick us up at the pre-arranged time and place, however this time he was not in his uniform and was driving his own personal car! We spoke to Jose about this and he assured us that he would 'fix it up' before we checked out, we never heard from Jose about this again, despite seeing him several times. A few days later he even offered to organise our transport to the airport, we strongly told him that we wanted to go through a reputable shuttle company but he was quite persuasive with us on this matter.
If you're wishing to go anywhere in a cab, my best advice is to step out onto the street and hail one down yourself.
If we were return to LA, we would probably consider staying here again but have learned from our experience.
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- Also Known As:
- Ramada Plaza Hotel-West Hollywood Hotel West Hollywood
- Ramada Plaza Suites West Hollywood
- Ramada West Hollywood
- West Hollywood Ramada