If you are a light sleeper, try and get a room on the top floor. I spent my first night in a room downstairs, and the trampling and creaking noise from the guests in the room above me were very loud and annoying. The guests in the room next to mine decided to have a party until the early morning, and they smoked in their room even though it is not allowed. The smell came into my room through the connecting doors. When they became so loud that even my ear plugs couldn't block out the noise, I called the front desk, and they immediately sent a security guy, who made these selfish people stop. There seem to be a lot of young party people in this hotel, so if you can't sleep, call the front desk. The staff was all very friendly and helpful, and the next morning they gave me a free upgrade to a loft suite, which was a lot quieter
The beds are very comfortable and the loft suite is spacious. It could do with better lighting. The bath tub drained quite slowly, and the rooms could be a bit cleaner in general. The elevators are slow. Parking is available for a fee, which is high, but normal for that sort of location.
There doesn't seem to be a breakfast room. The bar next door was too noisy for us, so we went to a pancake house instead, which was a 5-minute walk from the hotel. The loft suite had a fridge, a tea maker and a microwave, so we could have brought our own food, if we wanted to.
Overall, an average hotel which is probably best for people who don't need much sleep.
Get a room on the top floor.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 15, 2013
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I apologize for the inconvenience you experienced from an adjacent guestroom.
If a guest is disturbed by another customer, we hope they contact the front desk staff as soon as possible. A security officer will immediately be sent to resolve the noise complaint.
Our parking rates are generally high in West Hollywood, regardless where you stay. However, our parking rates are still very competitive. Breakfast is available 24 hours a day at our on-site restaurant Kitchen 24. They also provide 24 hour room service.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.