The stay here was the worst hotel stay ever. Me and my wife stayer here for 4 nights checking in feb 20 ,not 1 night was I able to sleep past 6am. There was a huge dumpser 20 ft from my window and construction started at 6am every morning.I understand construction happens but i should have been informed during the booking process or even check in. Hotel staff acted like they were clueless about the issue. I spoke with other guests that also complained and you would have to be blind and deaf not to know what was going on there. One manager told me they were going to lower my room rate a small amount and remove 2 nights of parking . Even this wouldnt have been enough to make up for the miserable experience we had here. If this was a free stay it would not be worth it. I was told this the night before check out . The next day at check out a diffrent manager was workind and said I would get one night at the reduced rate and one night parking removed . I argued for a bit but the manager just didnt care and said she would talk to the first manager the next day and call me to resolve this, needless to say its been 3 weeks and no call. The managment was rude and ignorant. I dont think it is a lot to expect from a hotel to get a good night sleep. I understand that things happen but construction 20ft. from your room is not something a guest should have to deal with.
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- Also Known As:
- Ramada Plaza Hotel-West Hollywood Hotel West Hollywood
- Ramada Plaza Suites West Hollywood
- Ramada West Hollywood
- West Hollywood Ramada