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Ramada Plaza Hotel-West Hollywood: Traveler Reviews

3.0 of 5
8585 Santa Monica Boulevard, West Hollywood, CA 90069
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Ramada Plaza Hotel-West Hollywood
Ranked #12 of 17 hotels in West Hollywood
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850 reviews from our community

Traveler rating
    131
    328
    213
    79
    99
See reviews for
Families
103
 
Couples
199
 
Solo
127
 
Business
109
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
SEATTLE
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Great Location, Terrible Hospitality”
2 of 5 stars Reviewed November 14, 2012

Check-in was fast and easy. Concierge was great and friendly. Room had comfy beds with multiple pillows. Decor is terribly dated, several tiles fallen off and missing in the shower. A/C mysteriously shuts off after 5 minutes when it's 90 degrees in the room leaving you wide awake and ready to die of heatstroke beneath the lovely down comforters. But don't worry, if the lack of adequate A/C prevents a decent night's sleep you can count on the Fire Alarm going off (3X throughout the night) to leave you annoyed and exhausted as the sun starts to rise. Need a pick-me-up in the morning...well you can count on paying $2.00 for a 12oz can of soda from the vending machine which is just a little ridiculous! Take caution leaving the hotel prior to checkout as your card key may be deactivated by 9am even though checkout isn't until 12-Noon.

  • Stayed November 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Review collected in partnership with Ramada

Ask BPONG about Ramada Plaza Hotel-West Hollywood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza Hotel-West Hollywood, responded to this review
November 15, 2012
Thank you for your review.

Our concierge staff are very helpful and I’m glad they provided you with excellent service.

I’m not aware of a room missing shower tiles but I will certainly investigate and correct the problem. I will have the ac unit checked as well.

The thermostat regulates room temperature and the ac unit should continue cooling until the room reaches the temperature you selected. As a security and safety feature, guest room keys are automatically deactivated at noon on the departure date.
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Adelaide
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Great staff”
3 of 5 stars Reviewed November 13, 2012

I liked this hotel was close to everything. With a restaurant right next door open 24 hours. I stayed with my son. He found the pull out sofa bed very uncomfortable, but I didnt like to complain. The cleaners were lovely people and did a good job. I would stay here again, but twin beds next time.

Room Tip: I wouldn't reccomend the sofa beds. But I should have spoken up.
See more room tips
  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask AdelaideMonica about Ramada Plaza Hotel-West Hollywood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza Hotel-West Hollywood, responded to this review
November 14, 2012
Thank you for your review

Kitchen 24 has been a great addition to the Ramada Plaza and serves breakfast, lunch and dinner 24 hours a day. They also feature a full bar and a terrific patio area.

Our housekeeping staff do a fine job and do their very best to ensure every guest stay is enjoyable.

The pull-out sofa beds are okay, but certainly not as comfortable as our regular beds.
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KIRKLAND
1 review
“Fall stay 2012”
4 of 5 stars Reviewed November 13, 2012

This was the second time I have stayed at this hotel in a month. It is a great location in the heart of West Hollywood close to Beverly Hills and Hollywood. The staff is very friendly and helpful. The rooms are basic but clean and have all the necessary items including a nice flat screen TV, ironing board, safe and small fridge. The coffee is terrible but there is a starbucks a block away. The shower heads are poor and not high enough for tall people. The pool is nice but the work out room leaves a lot to be desired. The beds are very comfortable so I woke up well rested. Considering how much hotels go for in this area, this is a good value.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Ramada

Ask Tom B about Ramada Plaza Hotel-West Hollywood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza Hotel-West Hollywood, responded to this review
November 14, 2012
Thank you for your review.

Ramada Plaza is reasonably priced and offers good value. Our location is terrific and the plaza offers a wide variety of retail outlets including Starbucks, Kitchen 24, Wells Fargo Bank, Enterprise Rent-a-car and many more.

The guest rooms are well kept and provide the amenities you would expect. The outdoor heated pool and sundeck are also very popular areas. We do provide a fitness room, but 24 Hour Fitness is across the street and Up Dog Fitness is on-site.
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Adeaide
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
“Very neutral hotel - not bad, not amazing”
3 of 5 stars Reviewed November 13, 2012

My girlfriend and I booked this hotel as it was out last stop in the US and we had pretty much no money!! It provided an inexpensive base to see a bit of LA. Needed a bus to travel to Hollywood/Highland and the Grove etc. There was a supermarket in the area and some places to eat.

The room was tidy and economical...nothing fancy. I would call it more of a motel. There was nothing wrong with it so I would certainly recommend it if you're looking for something inexpensive. The area is very colorful and liberal so make sure this isn't a surprise to you!!!

  • Stayed December 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Dwebb9 about Ramada Plaza Hotel-West Hollywood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza Hotel-West Hollywood, responded to this review
November 14, 2012
Thank you for your review.

In an upscale, trendy marketplace, Ramada Plaza WEHO is a very good choice. We provide good value for our guests and a great location.

The rooms are clean and provide good amenities including: 42” HDTV, mini-refrigerators, in-room safes, in-room movies, hairdryer, coffee maker, etc.
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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Lovely Staff”
4 of 5 stars Reviewed November 12, 2012

We were here on the first night of our honeymoon and for first timers in LA, the location was perfect. The 24 hour restaurant next door was perfect for an end of day drink or snack. The hotel upgraded us to a suite, super nice! It was lovely however was split level so you had to walk down stairs to get to the bathroom if you needed to go in the middle of the night! Hugo the concierge was extremely friendly and helpful from honest advise about tipping to the best tours etc.

Over all great hotel for the price, location and staff, would stay again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ollieandkelly about Ramada Plaza Hotel-West Hollywood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza Hotel-West Hollywood, responded to this review
November 15, 2012
Thank you for your review.

Congratulations on your honeymoon!

Kitchen 24 is open 24 hours a day serving breakfast, lunch and dinner.
They feature a full bar and beautiful outdoor patio.

Hugo and the concierge staff do a great job assisting guests with tours, transportation, tickets and directions.
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Additional Information about Ramada Plaza Hotel-West Hollywood

Also Known As:
Ramada Plaza Hotel-West Hollywood Hotel
Ramada Plaza Hotel-West Hollywood Hotel West Hollywood
Ramada Plaza Hotel West Hollywood
Ramada Plaza Suites West Hollywood
Ramada West Hollywood
West Hollywood Ramada
Address: 8585 Santa Monica Boulevard, West Hollywood, CA 90069
Phone Number:
Region: United States > California > West Hollywood
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotels in West Hollywood
Price Range: $$
Hotel Class:3 star (3*)
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Ramada Plaza Hotel-West Hollywood
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