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“No wow factor to be seen anywhere " West " fits the description.” 3 of 5 stars
Review of Ramada Plaza West Hollywood Hotel and Suites

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Ramada Plaza West Hollywood Hotel and Suites
3.0 of 5 Hotel   |   8585 Santa Monica Boulevard, West Hollywood, CA 90069 (West Hollywood)   |  
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Ranked #15 of 17 Hotels in West Hollywood
Sydney, Australia
1 review
“No wow factor to be seen anywhere " West " fits the description.”
3 of 5 stars Reviewed October 29, 2011

Good location but dull looking foyer- reception area.The front desk staff personalities also dull to match. Felt like it was an effort to talk to you.The only staff member that made it lively and was very helpful with information & enjoyed talking to you was the conceirge Jose Sanchez..His enthuisam showed every time when you stopped to talk to him.The room was a good size, beds comfortable, decor ok.

Room Tip: Rooms on the pool side of the hotel as you get away from the traffic noise.
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  • Stayed September 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel and Suites, responded to this review, November 7, 2011
Thank you for your response.

The hotel has an excellent location and is convenient to shopping, attractions and restaurants.

I'm sorry to hear that your experience with our staff was less than satisfactory.

We will be discussing your comments at our next staff meeting.

I appreciate your comments about Jose. He is a very enthusiastic worker and always does his very best to take care of our customers.

Thank you for your comments about our beds. We receive very positive feedback regarding their comfort and we're glad you were satisfied with them.
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1,571 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
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English first
Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 28, 2011

have just stayed at Ramada West Hollywood for 6 nights and would highly recommend this hotel for anyone staying in LA. Starbucks on the corner is a big bonus for breakfast and so to is the bank downstairs. Big fridge provided, beds comfortable, clean rooms and concierge Jose is extremely knowledgeable and very very helpful. A REAL person who was very genuine and helpful and an asset for this hotel. You can walk to Beverly Center, Farmer's Markets or $10 in a cab. A1 location and good security with key optioned lift. Excellent value for money and a good spot for anyone looking for accommodation in Hollywood, Beverly Hills without being ripped off!!!

Room Tip: Lift is a little slow, so maybe floor 2 would be a good bet. That is my only feedback.
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel and Suites, responded to this review, November 7, 2011
Thank you for your review.

We're glad you enjoyed your stay.

Ramada Plaza Hotel provides good value for money, features several retail outlets on-site and is in close proximity to great shopping, fine dining and live entertainment.

The guestrooms are nicely appointed and comfortable.
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Sydney, Australia
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 18, 2011

Ok so my travel agent booked this hotel so didn't know what to expect. The basic rooms are small stuffy cheap looking, all the reviews about the rude service is 100% true after we were moved from room number 1 because it was the wrong room we got to the next and after having to call room service 5 times because our things we stuck in the safe and found a sock on the bed we got upgraded to a deluxe room which I will say was very nice considering, if you are staying in west Hollywood to be close to the attractions I would try somewhere else as it is still quite far.

  • Stayed October 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel and Suites, responded to this review, November 7, 2011
Thank you for your review.

The guestrooms at the hotel are not oversized, but are a decent size.

Regarding your comment about cheap, that's a matter of opinion. The hotel was completely renovated in 2009.

I'm sorry to hear you had difficulty with your in-room safe, we have security staff on-site who can assist with retrieving items locked in the safe. There is no excuse to have to make 5 attempts to receive assistance opening the safe.

I'm not sure why a sock would be found on your bed, however, I'm glad to here the front desk resolved the issue and upgraded your room type.

Regarding location, West Hollywood has the most central location in the greater Los Angeles area and places you in the middle of just about everything going on in LA.
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toronto
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 15, 2011

Got a nice room , this is pretty good value and good location if you don't have a car as u can walk to the three main buses you'll need: sunset, Santa Monica and melrose.
My only minor comment is i lost something in the room and though eventually it was posted, it took a lot of persistence to have it done (eg staff took address and threw it in trash?, had to give it again).
But otherwise perfectly good option.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel and Suites, responded to this review, October 17, 2011
Thank you for your review.

Yes, our location is excellent and provides great convenience for our guests.

Personal items left behind or found in the guestroom are safe guarded and placed in a seperate storage room with restricted access.

All personal items with a valid mailing address are then posted and mailed directly to the guest. Usually the items are returned in the next day or two, however, sometimes the items are mailed at the end of each week.
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Amsterdam
Top Contributor
78 reviews 78 reviews
36 hotel reviews
Reviews in 32 cities Reviews in 32 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 15, 2011

An average hotel but with a great location if you're looking to walk to the bars in the evening and make day trips in LA. The rooms are standard with comfortable beds and pillows but very little closet space. The carpeting in the halls is a bit dated. The elevators are very slow but get you to where you need to be.

The staff are very friendly and helpful and the cleaning staff is thorough

The parking garage is handy but slighly on the pricey side but considering the whole area is paid parking worth the additional cost.

  • Stayed September 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel and Suites, responded to this review, October 17, 2011
Thank you for your review.

Ramada Plaza Hotel provides a good value for the money paid and has a very centralized
location. It's convenient to night clubs, restaurants and retail shopping.

The rooms are comfortable and clean and the staff are friendly and helpful.

Parking is pricey in West Hollywood, but that's not uncommon in most urban environments.
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Melbourne, Australia
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 14, 2011

This hotel is in a great area, plenty of restaurants, hotel staff pretty good, rooms were good, housekeeping staff were nice.

  • Stayed August 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel and Suites, responded to this review, October 17, 2011
I couldn't have said it any better.

Thanks for choosing Ramada Plaza Hotel - West Hollywood.

We look forward to seeing you again!
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Cologne, Germany
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 7, 2011

We had already stayed at this hotel back in 2010, so choosing a hotel for our trip back in April/May was a breeze. We stayed there for 4 days, traveled to Yosemite & SanFran and then back to LA for another 16 days.

Hotel staff is very nice and quite young, but helpful. With the check in they give you a lot of information about the garage, the room and internet etc etc. We already knew all of this but I can imagine that for some travelers it is really pleasant.

The room was exactly like we remembered: clean, very big, with a comfortable king size bed, 2 large chairs, bedside drawers, a big desk and a huge plasma TV on the wall. Then there's a nicely sized bathroom that is clean enough. You'll find some stains, but it didn't bother us at all.

Location: absolutely perfect. Everything is in walking distance: IHOP, Trader Joe's, Starbucks, Coffee Bean, CVS and a Koo Koo Roo across the street (our favorite). Also in walking distance a lot of nightlife with a lot of gay clubs (which are fun, even for heterosexual couples/singles!)

Clean towels are provided every day. Except for the vacuum cleaners in the morning, it's not noisy at all. Wireless internet is free, and there's a coffee machine in the room (with coffee, milk and sugar obviously).

Downsides for you could be: 27$ parking a day. Yes it is a lot of money if you're staying there a few weeks - but you won't find anything cheaper in the area. Also we have had some problems parking because there's only limited spaces available.

Anyways, our next trip in 2012 is coming up and I know where we're staying!

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel and Suites, responded to this review, October 17, 2011
Thank you for your review.

I think you covered everything quite well.

Thanks for selecting Ramada Plaza Hotel - West Hollywood, we look forward to seeing you on your next trip!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza West Hollywood Hotel and Suites

Address: 8585 Santa Monica Boulevard, West Hollywood, CA 90069
Phone Number:
Location: United States > California > West Hollywood > West Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in West Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Plaza West Hollywood Hotel and Suites 3*
Number of rooms: 175
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Also Known As:
Ramada Plaza Hotel-West Hollywood Hotel West Hollywood
Ramada Plaza Suites West Hollywood
Ramada West Hollywood
West Hollywood Ramada

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