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“July break” 4 of 5 stars
Review of Le Montrose Suite Hotel

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Le Montrose Suite Hotel
4.0 of 5 Hotel   |   900 Hammond Street, West Hollywood, CA 90069   |  
Hotel amenities
Ranked #10 of 17 Hotels in West Hollywood
Norfolk Island
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
“July break”
4 of 5 stars Reviewed July 27, 2014

Being in the accommodation business we are always interested in how hotels and self,contained accommodation are set up and what they offer. This hotel is very nice and the rooms are well thought out. Plenty of space and nice decor. The staff have been most accommodating and friendly

Room Tip: Light bright rooms but with good block out for sleeping
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen b, General Manager at Le Montrose Suite Hotel, responded to this review, August 4, 2014
Dear Poinciana54,

Thank you for the quick note regarding your stay at Le Montrose. I’m glad that our suites provided you all you needed during your visit to WeHo! Whether business or pleasure, our suites are able to accommodate whatever your needs maybe with ample space, pull out sofas and many with kitchenettes. It also sounds like the team here took great care of you and we are all looking forward to your next visit!

All the best and save travels!
Stephen Bohjalian – 310.598.1000 sbohjalian@lemontrose.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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654 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
Orlando, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 16, 2014

I almost never review badly but here we go:
We arrived in a room that smelled of mildew and that was warm and humid. Window box AC units were off despite outside Temps of high 80s.

Room service food involved stale bread and congealed cheese.

Outlets didn't work, neither did the lamp by the bed and several outlets were operated by extension cords or quadruple plugs stuck on top of broken dual outlets. Um.... Fire hazard.

Our second night, oddly the heat lamp in our bathroom was on and the timer that runs it does not work. We notified the front desk and were told they couldn't send anyone up but that running the heat lamp all night wouldn't be a safety issue.
Who knows if it was a safety issue but it made our morning miserable, getting ready in an overheated bathroom.

The only cool place we found during our entire stay was the area directly over the reception staff. Must be nice.

We left to spend the third night at another hotel.

  • Stayed July 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen b, General Manager at Le Montrose Suite Hotel, responded to this review, July 17, 2014
Dear VVVM-

First and foremost thank you for your feedback and taking the time to post on Trip Advisor. I must admit that I was taken back by your experience and would like to an opportunity to connect with you personally to learn more. Should your schedule permit, please feel free to contact me directly on my office number or via email noted below. Once again, thank you for your time and I look forward to hearing from you.

Kindest regards,
Stephen Bohjalian – 310.598.1000 sbohjalian@lemontrose.com
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West Hollywood, CA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 16, 2014

Workmen were ripping up carpet in the hallway while I was checking out. Their tools - including sharp scissors were all over the hallway. The "supervisor" obviously didn't care about the safety hazard! When I told the front desk, the response was so-so.
Decent price for the area, but VERY "Highway Hampton Inn" in service and amenities!
Creaky floors. Street noise - my room was at street-level.

Room Tip: Choose a room on the highest floor possible, and not facing the street!
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  • Stayed July 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen b, General Manager at Le Montrose Suite Hotel, responded to this review, July 18, 2014
Dear LipscombLiberal:
We appreciate your feedback and thank you for your comments. I am terribly sorry that during your departure there were tools and other obstacles in the way. We are in the process of completing our restoration project that also included re carpeting of our guest room hallways and safety is very much a priority for Le Montrose and me. I have already spoken with the superintendent in charge of the project to ensure corrective measures have been taken.

I truly am sorry you weren’t able to experience Le Montrose under better circumstances and would appreciate an opportunity to make up for that. Please feel free to reach out to me directly as I would like to personally assist in arranging your accommodations for a future visit.

All the best and save travels!
Stephen Bohjalian – 310.598.1000 sbohjalian@lemontrose.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California, United States
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 9, 2014

The room is huge. It has a dining area, wet bar, a desk area, living room, fireplace, 2 flat screen TV's, a walk in closet, shower & bath, vanity area and separate bedroom. This is the first hotel that has actually taken my breakfast tag and delivered breakfast next morning!

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen b, General Manager at Le Montrose Suite Hotel, responded to this review, July 16, 2014
Hey there Christine H-

Sounds like you enjoyed your stay in one of our Superior Suites. Having all the amenities you described in your hotel suite make for a more than comfortable stay! I was also glad to read that you had an opportunity to order Suite Service as well. Our culinary team does an amazing job and the door hanger menu is always a great way to get an order in for an early morning start. Don’t wait too long for your next visit and please feel free to reach out to me directly if I may be of service!

Take care and safe travels!
Stephen Bohjalian – 310.598.1000 sbohjalian@lemontrose.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennsylvania
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 9, 2014

The location is off the hubbub of Hollywood, but I for one love the residential location and close proximity to Sunset, Hollywood Blvd and Rodeo. To my surprise the room is a suite with a king size bed queen sleeper, fireplace and small balcony. The Suite is such a great value; I will be returning to LeMontrose when I am back in LA.

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen b, General Manager at Le Montrose Suite Hotel, responded to this review, July 16, 2014
Dear stargazer 1119-

Thanks so much for the great review, I too share your sentiment! Being so close to all the local restaurants, legendary music venues, boutiques, Beverly Hills and yet tucked away in a residential area is pretty awesome! Whether your travels bring you for business or pleasure having a suite always makes your stay just a little better! I’m glad to read that you will be returning when back in LA as that is the greatest compliment! If your schedule permits, please reach out during your next visit, I would love to meet and say hello!

All the best and save travels!
Stephen Bohjalian – 310.598.1000 sbohjalian@lemontrose.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australian Capital Territory, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 23, 2014

We stayed here June 2014 for 4 nights and had a great time. This hotel is in a perfect spot
Easy to walk to shops and some sights.
We were really happy with our room, loved having a separate lounge and kitchenette.
Staff were fantastic - couldn't have been more helpful !
We will definitely stay here next time we are in LA

Room Tip: We stayed on the ground floor - some nights there was noise out on the street
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen b, General Manager at Le Montrose Suite Hotel, responded to this review, June 24, 2014
Dear Jody B

Thank you for the great review and we would love to have you back! It sounds like you reserved one of our Superior Suites and having all the extra space, along with the kitchenette, living room and separate sleeping area all make for a suite stay! I appreciate the kudos to the team and I will be sure to share with them.

There is plenty more to do in LA so we hope to see you soon! Also, please don’t hesitate to reach out to me directly as I would be more than happy to help with your accommodations.

All the best and save travels!

Stephen Bohjalian – 310.598.1000 sbohjalian@lemontrose.com
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 17, 2014

I live in LA and I wanted to treat my honey to some honey. From the start Le Montrose does it right. It is centrally located off Sunset--West Hollywood, the zoo of this city:). The valet is swift and courteous. The Desk staff is professional, friendly and fast. We ordered drinks at the desk so it would be delivered along with our bags and the staff took care of my request. The bed was fluffy and they had DELICIOUSSSS cookies waiting for us in the room. The people who stay here were classy and mostly international. And...what else... rooftop pool. Its not fancy or LV but awesome.

Overall--It was just so nice to stay at a beautiful place where everyone did their job well.

Room Tip: Looking into the street
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen b, General Manager at Le Montrose Suite Hotel, responded to this review, June 24, 2014
Hi there weeesssSide!

Wow, “Perfect and Awesome”! Not much more in a review a hotel could ask for, thank you! Looks like Le Montrose was the perfect place for a well-deserved Staycation for you and your honey! I was glad to read that the team was able to take care of you during your time away. Sometimes just a small step outside of norm can go a long way. Please don’t hesitate to reach out for your next visit and we’ll be sure to make it as special as this one.

All the best and take care!

Stephen Bohjalian – 310.598.1000 sbohjalian@lemontrose.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Montrose Suite Hotel

Address: 900 Hammond Street, West Hollywood, CA 90069
Location: United States > California > West Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in West Hollywood
#7 Business Hotel in West Hollywood
#8 Family Hotel in West Hollywood
#12 Romantic Hotel in West Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Le Montrose Suite Hotel 4*
Number of rooms: 133
Official Description (provided by the hotel):
Located in a quiet neighborhood just steps from Los Angeles’ Sunset Strip, Le Montrose Suite Hotel is designed with your privacy and comfort in mind. From the exclusive Privato Lounge and rooftop pool with panoramic Hollywood views, to our stylish studio and one bedroom suites, each element of Le Montrose is beautifully detailed with warm, urban appeal, sleek sophistication and an edgy, elegant attitude. Our West Hollywood location finds you minutes from the finest shopping, restaurants, and nightlife that Los Angeles has to offer. ... more   less 
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Also Known As:
Le Montrose Hotel West Hollywood
Le Montrose Suite West Hollywood

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