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“Great Hotel” 5 of 5 stars
Review of Andaz West Hollywood

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Andaz West Hollywood
4.0 of 5 Hotel   |   8401 Sunset Boulevard, West Hollywood, CA 90069   |  
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Ranked #2 of 17 Hotels in West Hollywood
Certificate of Excellence
Birmingham, United Kingdom
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great Hotel”
5 of 5 stars Reviewed August 31, 2014

This hotel is pure luxury. From the moment you arrive, and your bags and car are taken care of by the concierge. We were then led inside, offered a complimentary drink to refresh from the hot weather, and were quickly checked in using an iPad! Very cool.

The rooms are great, although small, modern and with all of the amenities. We stayed here for a 2 nights and had a fantastic stay. The rooftop pool, is something else, and offers stunning views of downtown LA. A roof bar, and loungers and round beds with a view is truly a great memory.

Car would always be ready and waiting for us at reception, with just a quick phone call. Free soft drinks in the room was also a nice surprise!

Room Tip: High level rooms are best. Front facing offers views of Sunset Blvd and Downtown LA. Rear facing roo...
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  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lin S, General Manager at Andaz West Hollywood, responded to this review, September 2, 2014
Thank you for staying at Andaz West Hollywood and for taking the time to share your complimentary feedback. We look forward to welcoming you back upon your next visit to Los Angeles.
Lin
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1,946 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (502)
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English first
Level Contributor
116 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed August 30, 2014

We stayed at the Andaz for 7 nights and everything about it worked really well for us. We had a very relaxed and comfortable week here. It's easy to feel very at home, I'm not sure it's such the cool " must be seen at" place that it once was and to be honest that suited us as it was more chilled and a good mix of guests. Far easier going that the Mondrian across the road.
Our room was spacious with a huge bed, it wasn't super cool but was functional and very clean, the bathroom was a bit small and without the AC running the noise from the street was loud even though we were on the top floor.
Minibar was a nice touch.
We are at restaurant a couple of times which was very reasonable, breakfast was great if just a little expensive. Good gym too. The free wine each evening is a nice touch and something more hotels should adopt as people really appreciated it.
The pool area was nice and again great to relax pool however it wasn't quite as good as I expected, service was hit and miss and it could get v full and busy quickly.
Great location and friendly staff so all in all a good choice.

Stayed August 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 29, 2014

OK, so if you want to stay anywhere in West Hollywood...this is it! We stayed here for three nights during our California roadtrip honeymoon. It was our favourite out of all the 6 places we stayed and we were so sad to leave it. We arrived super early but it was no problem for the very smiley and accommodating lovely manageress. We had the most amazing room on the 10th floor (1015) that had the best view overlooking LA. The room was gorgeous; so modern and so cool. Even though the place was obviously a very nice place, there was no pretence here. We felt completely happy the moment we got there. Staff were so laid back and friendly, we knew straight away we'd have a great time. The snacks and soft drinks from our fridge we replaced for free everday!! They were complimentary. I have never seen this happen anywhere else in hotels. We felt properly looked after here. The pool area is awesome and the views from here of Hollywood are fab. The location is spot on, you're not too far away from anything Hollywood that you might want to go to. You have to drive anywhere in LA really as it is such a big city, but we felt really safe and at ease at this hotel and in the area that it was. It's on the Sunset Strip right next to the Comedy Store and we felt like we were right in the heart of everything. The valet service was fantastic and the guys who were parking and returning cars were the nicest people! Really reasonable price for the valet service too. We loved it! It's even better that the hop on hop off bus tour stops right outside this hotel. You can't do any better than this in Hollywood. I would never stay anywhere else there now. Thank you for our awesome three days - we just wish it had been longer!

Room Tip: A high rise room would be the best for the view! Make sure it's facing out into LA. The tenth fl...
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lin S, General Manager at Andaz West Hollywood, responded to this review, September 2, 2014
Thank you for selecting Andaz West Hollywood for the special occasion of your honeymoon. We are so pleased to hear that you thoroughly enjoyed your time with us. We look forward to welcoming you both back to provide yet another relaxing retreat for you. Wishing you a lifetime of newlywed bliss!
Lin
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Newcastle, Australia
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 27, 2014

Our arrival was late on a Sunday afternoon and check in is different to other hotels as there isn't a counter as such. We were greeted at the door and asked to sit in a lounge area and advised that someone would be with us shortly. Well, being a Sunday I don't think they had enough staff on because we waited a long time as there was only one person at that time helping other guests but when we finally got attended to we were offered a glass of wine and everything about the hotel and the area was explained to us. The hotel offers complimentary wine between 5pm and 6pm everyday and the mini bar in your room is complimentary as well as coffee and pastries from the downstairs foyer. Or room was overlooking the strip and was very large with a comfortable bed. There was even a enclosed balcony that had another TV and comfy lounge chairs with a curtain to close of from the main room so your partner can still rest if they want to.The bathroom was one of the nicest hotel bathrooms that I had ever seen and was very clean.
The hotel is in walking distance of many restaurants, shopping centres and the hop on hop off bus goes past the door. Tour operators will pick up from the hotel and drop back too.
We stayed here in June at the end of a month long holiday and this hotel was our favourite of the many that we had stayed in.

Room Tip: Choose a room up high overlooking the strip
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lin S, General Manager at Andaz West Hollywood, responded to this review, August 28, 2014
Thank you for the great review of your recent stay here at Andaz West Hollywood. We are honored to be one of your favorite hotels and truly appreciate you taking the time to recognize your rooming accommodations and our prime location. We look forward to welcoming you back to our hotel upon your next visit to Los Angeles.
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tasmania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 26, 2014

This hotel is so cool without being pretentious. Fantastic location in West Hollywood with easy walking access to restaurants in the Sunset Plaza area. Didn't have a car, but taxis were always available at the front of the hotel. Our room was on the 5th floor overlooking the hills and it was so quiet. Spacious room, comfortable beds and super clean; the cleaning staff were so accommodating as were all the staff. The roof top pool is amazing and the views are spectacular. The bar area offers great light meals in the evening and is a relaxing area. Overall, we would highly recommend this hotel to those who like atmosphere and easy accessible to all parts of LA; will definitely be back!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lin S, General Manager at Andaz West Hollywood, responded to this review, August 28, 2014
I am so pleased that you chose to stay at Andaz West Hollywood and am delighted to know how much you enjoyed our central location, rooftop pool and you room accommodations. We look forward to welcoming you all back to the hotel in the near future.
Lin
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england
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed August 24, 2014

Fantastic hotel in a great location.
Lovely contemporary rooms, very spacious.
Staff very helpful, especially Brad when we first checked in.
Lovely pool on the top floor, could do with a nice bar as felt the main bar on ground floor lacked atmosphere.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lin S, General Manager at Andaz West Hollywood, responded to this review, August 28, 2014
Thank you for selecting Andaz West Hollywood for your most recent visit to Los Angeles. We are so pleased to hear that you enjoyed stay. Please rest assured that I will share your kind comments with Brad and the team. On behalf of all of us here at the hotel, I am looking forward to welcoming you both back upon your next visit to the U.S.
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 23, 2014

This was our first stop on our summer road trip and we couldn't have chosen a better place to acclimatise. Arriving late at night from the UK, we were given cold drinks and made to feel welcome. We loved our room - considering the size & position of the hotel, it was peaceful & quiet. We didn't eat at the hotel but enjoyed the complimentary coffee and pastries in the lobby in the mornings. No complaints at all about this place - we would definitely return.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lin S, General Manager at Andaz West Hollywood, responded to this review, August 25, 2014
Thank you for sharing your experience of your recent stay at Andaz West Hollywood. I am happy to hear that you enjoyed your stay. We look forward to seeing you both again on your next visit to the U.S.
Lin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Andaz West Hollywood

Address: 8401 Sunset Boulevard, West Hollywood, CA 90069
Phone Number:
Location: United States > California > West Hollywood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in West Hollywood
#2 Luxury Hotel in West Hollywood
#3 Family Hotel in West Hollywood
#6 Business Hotel in West Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Andaz West Hollywood 4*
Number of rooms: 257
Official Description (provided by the hotel):
On Sunset Strip, directly across from House of Blues. Central to Santa Monica Blvd, Pacific Design Center, Hollywood Blvd., Rodeo Drive, the Walk of Fame, Grauman's/Mann's Chinese Theater, and the Kodak Theater - Home to the Oscars. Minutes from the Getty Center, Universal, Paramount and MGM Studios. 12 miles to Los Angeles International Airport and Burbank Airport. 257 guest rooms including 16 Junior Suites. Rooftop outdoor heated pool. Walking distance to restaurants and shopping. ... more   less 
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Also Known As:
Andaz West Hollywood Hotel West Hollywood
Hyatt West Hollywood
West Hollywood Andaz
West Hollywood Hyatt

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