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“Great View and Great Location” 4 of 5 stars
Review of Andaz West Hollywood

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Andaz West Hollywood
4.0 of 5 Hotel   |   8401 Sunset Boulevard, West Hollywood, CA 90069   |  
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Walk 'n' Roll
Ranked #4 of 17 hotels in West Hollywood
GreenLeadersGold level
Scottsdale, Arizona
Contributor
18 reviews 18 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Great View and Great Location”
4 of 5 stars Reviewed October 23, 2013

Wonderful red wine at every happy hour. But why can't they have a couple Splenda's or at least some pink stuff for my coffee, A sweet roll or bagel would have been great. We like'd the pool area with the huge "beds", don't miss them. The shower head was weird it hit the glass and got the tile wet. I like a little more power myself.

The shampoo and soaps were great. The lotion had no Parabens; I used it and did not itch. Woo hoo!

Room Tip: We were on the eighth floor and could still here the traffic. Nice black out curtains
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lin S, General Manager at Andaz West Hollywood, responded to this review, October 23, 2013
Thank you for selecting Andaz West Hollywood for your most recent visit to Los Angeles. We are so pleased to hear that you enjoyed various aspects of your stay. We look forward to the opportunity of welcoming you back soon!
Lin
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (345)
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England
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 20, 2013

After a long flight and delay at the car rental, it was a breath of fresh air landing at the Andaz.

The reception has a unique booking in system and the staff very friendly and helpfull, going out of their way to make your experience a great one.

The staff sorted out a tour for us, booking this in advance, to save us the trouble.

We were only here for 2 nights so didn't use all facilities on offer but I have to recommend spending time on the rooftop deck. The views are amazing, great pool, bar and food as well as great staff.

The rooms were comfortable and modern with all the mod cons you could want.

We only had the breakfast here and a snack on the rooftop deck but the foof was good quality and had a good choice.

There was free wifi in the rooms which was great and the valet parking made the holiday run smoother.

We particlary liked the decor in this boutique hotel, setting it out apart from other places.

Would thoroughly recommend the place for both location and service.

Room Tip: Higher rooms for better views. Has both city and hills views.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lin S, General Manager at Andaz West Hollywood, responded to this review, October 21, 2013
I am so delighted to have the opportunity to receive your lovely review following your recent stay here at Andaz West Hollywood. I am happy to hear that you were well looked after by our wonderful team and that you thoroughly enjoyed your accommodation as well as the rooftop pool. On behalf of all of us here at the hotel, we look forward to welcoming you back upon your next visit to Los Angeles!
Lin
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Sydney
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 18, 2013

The Andaz is a perfect place to stay while visiting LA. We enjoyed the amazing views from our room and the stylish roof top pool. I must thank Uresha for the most amazing customer service prior to us arriving and during our stay. She booked our car service from the airport, tours of LA and when we arrived we were greeted with a bottle of champagne and milk & cookies for the girls in our room. A perfect start to a great holiday!!

Room Tip: A room with a city view is the way to go.
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lin S, General Manager at Andaz West Hollywood, responded to this review, October 21, 2013
Thank you so much for your complimentary words regarding your recent experience at Andaz West Hollywood. It is so nice to hear that you truly enjoyed your stay with us. I will be sure to pass your very kind words to Uresha and our wonderful team. We are looking forward to welcoming you back!
Lin
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Seattle, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2013

This hotel is awesome!! Staff are really nice. Room is clean, comfortable and large. I guess it really worth the price. I had 2 night stay in the hotel, the view is perfect. I was able to see los angeles downtown as a whole. Also, you can find many good restaurant in beverly hill areas nearby.

Room Tip: 12th floor
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  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lin S, General Manager at Andaz West Hollywood, responded to this review, October 18, 2013
I am so delighted that you chose to stay at Andaz West Hollywood and that you truly enjoyed your visit. We cannot wait to welcome you back upon your next visit to Los Angeles!!
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kihei, Hawaii, USA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 15, 2013

Stayed here with my two teenagers in October 2013. Loved it! Fantastic location for visiting Hollywood and Universal Studios areas. We had a room on a high floor with a extended sitting area. This was great as it had room divider curtain, comfortable lounge chairs and a separate tv. Two queen beds, nice bathroom, but not enough counterspace, and no tub. Towels were super soft and plentiful. Free coffee and tea in the lobby was nice touch. However I would like to not have to get dressed to go get coffee, so only thing I would like in the room is a small coffee pot. The free snacks in the room were chips, granola bar and trail mix. Free sodas and water in the fridge too, very appreciated. The staff was always friendly. Had room service two nights, excellent food. Would definitely stay here again.

Room Tip: High floor facing downtown
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lin S, General Manager at Andaz West Hollywood, responded to this review, October 18, 2013
Thank you for sharing your experience of your recent stay at Andaz West Hollywood. I am happy to hear that you all enjoyed your stay overall. I look forward to the opportunity of welcoming you back soon.
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
unbaised4u2
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 15, 2013

Valet parking - staff wonderful, friendly and didn't take long to get car. Check in - friendly, helpful.
Room - very nice.....until the elevators started up. By this time we were unpacked, tired and it was for one night....but..should have moved. They put us right next to the elevator shafts. Right behind the headboards. Needless to say I could not sleep a wink. Ordered room service. Food was cold and not worth the money. Would not order from there again.

Room Tip: Specifiy...NOT next to the elevator shafts if you want to get some sleep.
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  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lin S, General Manager at Andaz West Hollywood, responded to this review, October 18, 2013
Thank you for providing us with feedback about your recent stay at Andaz West Hollywood. We truly appreciate your kind words regarding our staff and your overall experience. I am, however, concerned by the issues that caused your stay to be less than perfect. I would love to have the opportunity to speak with you directly. Please email my assistant at Lauren.Farah@andaz.com, at your earliest convenience, so that I may discuss your experience in further detail. I look forward to the opportunity to speak with you soon.
Lin
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LA
Top Contributor
72 reviews 72 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed October 14, 2013

Allow me to preface by saying we were there for only one night and we were cashing in a free night for Hyatt points. Nonetheless, we had a great 2 day "staycation", since we live in the greater Los Angeles area.
While typically not a fan of minimalist styling i found the property did a good job of balancing modern with comfort.
The staff is exceptional; friendly, attentive and very accommodating at every turn and in every dept.
Our upgraded room had a view of the strip, a neat small separate curtained off sitting area with a second T.V. The bedding is exceptional.
The room also had complimentary snacks, non-alcoholic beverages, a robe and a good safe.
The bathroom was the weakest link; small, no shelf space but a great shower.
The roof top pool deck was modest in size but with great views, complimentary shade plus food and beverage service. The pool water was way too cold, and perhaps a jacuzzi would be a good addition.
Breakfast buffet was good, and nice touches included complimentary coffee in the AM and wine in the evening.
Location is excellent on the Sunset strip and walking distance to great venues and restaurants. Parking is $33.00 per/night with no self option.
Recommended property and would stay again.

Room Tip: Request South view of the city. Also higher floor is better as neon signs of Sunset glare into room...
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lin S, General Manager at Andaz West Hollywood, responded to this review, October 18, 2013
I am so pleased that you chose to stay at Andaz West Hollywood. I am delighted to know that you were able to enjoy your accommodation and the hotel’s amenities. We look forward to welcoming you both back to the hotel upon your next “staycation” in West Hollywood!
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Andaz West Hollywood

Also Known As:
Andaz West Hollywood Hotel West Hollywood
Andaz West Hollywood Hotel
Hyatt West Hollywood
West Hollywood Andaz
West Hollywood Hyatt
Address: 8401 Sunset Boulevard, West Hollywood, CA 90069
Phone Number:
Location: United States > California > West Hollywood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in West Hollywood
#4 Luxury Hotel in West Hollywood
#4 Family Hotel in West Hollywood
#6 Business Hotel in West Hollywood
#10 Romantic Hotel in West Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Andaz West Hollywood 4*
Official Description (provided by the hotel):
On Sunset Strip, directly across from House of Blues. Central to Santa Monica Blvd, Pacific Design Center, Hollywood Blvd., Rodeo Drive, the Walk of Fame, Grauman's/Mann's Chinese Theater, and the Kodak Theater - Home to the Oscars. Minutes from the Getty Center, Universal, Paramount and MGM Studios. 12 miles to Los Angeles International Airport and Burbank Airport. 257 guest rooms including 16 Junior Suites. Rooftop outdoor heated pool. Walking distance to restaurants and shopping. ... more   less 
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